Go trade it in on an HP.
"pvdg42" <pvdg42@newsgroups.nospam> wrote in message
news:ePk2KwIcHHA.4488@TK2MSFTNGP03.phx.gbl...
>
> <william.hooper@gmail.com> wrote in message
> news:1175005370.159889.89450@p15g2000hsd.googlegroups.com...
> Ok, I just bought a £2,000 sony laptop (that's $4,000 US). I started
> it up... waited for the first use setup process to go through...
> selected uk keyboard etc... then changed the explorer view to classic
> and tried to drag and drop windows explorer from accessories to the
> top of the start menu and it crashed.
>
> I am not kidding this was the first thing I ever ever did with this
> new machine. Now I know Vista is a pile of junk but for gods sake this
> is going to far.
>
> What do I do know? Call Sony five minutes after turning on the
> machine?
>
> Does anyone know a fix for this?
>
> Does this happen consistently every time you go through the same steps?
>
> Does the possibility that there is an issue with the laptop itself, or
> with the OEM's installation of Vista on that laptop not enter your mind?
> Why, on an untested PC, do you assume it's Vista's fault?
>
> Yes, you need to call Sony tech support, as *they* are responsible for
> both their hardware *and* the OEM software they installed.
> Or, given what you paid and how new the laptop is, I'd be returning the
> laptop to the vendor and insisting on a replacement (if, of course, I
> could demonstrate the problem to the vendor).
>