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Old 03-30-2007   #4 (permalink)
Rick Rogers


 
 

Re: General question about this NG

Hi Meg,

The point of these newsgroups is peer support. Help here comes from other
users, not Microsoft. Microsoft merely supplies the means for this support.
While some Microsoft personnel occasional read and respond to posts, that is
not the norm, nor should anyone rely on it. If thier help is desired, one
should use the offical support lines. Suggestions, complaints, and things of
that nature have other channels here:
http://www.microsoft.com/genuine/Fac...displaylang=en

If you want to learn from others, or have tips, tricks, techniques, or
knowledge and a willingness to help others, I would encourage you to hang
out and participate. No one is an expert at everything, but virtually
everyone knows something they can share to help others.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"meg99az" <marcg99999 at aol dot com> wrote in message
news:1175237624_10245@sp6iad.superfeed.net...
>I have my first new machine with Vista and Office 2007.
> They are usability disasters as far as I am concerned.
> It seeems as though an awful lot of development effort went into bells and
> whistles, most of it form over substance, while dismantling many of the
> most
> important usability and productivity features.
>
> I know that new OSes and interfaces need time to sink in, but these new
> programs aren't just new - they are legitimately worse - dysfunctional for
> genuine productivity, a return to the stone ages. Seems like that on the
> next major OS release, we will be back to swapping floppies or using
> cassette recorders to load the OS.
>
> I hate to complain without offering up thoughtful details and suggestions.
> But before I do, my question is this:
>
> Does anyone from MS read these NG's or take them seriously? Does this all
> fall on deaf ears and arrogant disregard for customers, or is there
> someone
> at MS who takes this all seriously? If not, where else does one go to
> register thoughtful feedback?
>
> If someone is listening, I just might be a regular participant here.
>
> ---------------------
>
> Here's something to chew on:
>
> Remember back when - circa 1985 or thereabouts? IBM and MS were
> developing
> a radical new GUI OS: OS/2. And, IBM had come out with its next
> generation
> of PCs with a new incompatible bus architecture ("MCA" as I recall). In
> one
> fell swoop, IBM ticked off its entire customer base, by creating a new
> generation of machines that would force corporations to trash their entire
> old investments and retrain their entire staffs. MS took care of its
> customers, promising slow steady changes and backward compatibility, and
> the
> Wintel system won by a landslide, and the mighty IBM was out. Now, with
> MS
> concerned by Google and Linux and Apple nipping at its heels in various
> ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2
> debacle. MS has never been a warm fuzzy patron of its customers, but this
> just seems to be total disregard for how millions of people world wide use
> and depend on their products. Unless Vista Service Packs fix the bugs,
> the
> profound lack of customization options, and the Windows Explorer and
> Office
> toolbars disasters, I will keep using XP for quite a long time. This
> might
> be just the incentive that someone needs to develop a more robust Linux
> that
> can support MS apps, because the sense I get is that enough people are
> sufficiently upset to be wishing for a good alternative.
>
> - meg -
>
>
>
>
>
>
>
>
>
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