They run stats packages over it. Product managers monitor it as well. Betcha
you wish you had Word 2000. The last one that mostly worked. In a company
the size of MS the only feedback they can rely on is stats.

Aren't you looking forward to office 2007 - if you become an expert on it
you won't be able to use any other program. Macs provided a consistant user
interface. Mac users used many more programs than Dos users (take me. I used
a word processor that I also used as a spreadsheet and database, but it was
a word processor not a database or spreadsheet so it did database and
spreadsheets poorly - but I didn't have to spend 10000 hours learning to be
an expert in Lotus 123 and DBase III).
"meg99az" <marcg99999 at aol dot com> wrote in message
news:1175237624_10245@sp6iad.superfeed.net...
>I have my first new machine with Vista and Office 2007.
> They are usability disasters as far as I am concerned.
> It seeems as though an awful lot of development effort went into bells and
> whistles, most of it form over substance, while dismantling many of the
> most
> important usability and productivity features.
>
> I know that new OSes and interfaces need time to sink in, but these new
> programs aren't just new - they are legitimately worse - dysfunctional for
> genuine productivity, a return to the stone ages. Seems like that on the
> next major OS release, we will be back to swapping floppies or using
> cassette recorders to load the OS.
>
> I hate to complain without offering up thoughtful details and suggestions.
> But before I do, my question is this:
>
> Does anyone from MS read these NG's or take them seriously? Does this all
> fall on deaf ears and arrogant disregard for customers, or is there
> someone
> at MS who takes this all seriously? If not, where else does one go to
> register thoughtful feedback?
>
> If someone is listening, I just might be a regular participant here.
>
> ---------------------
>
> Here's something to chew on:
>
> Remember back when - circa 1985 or thereabouts? IBM and MS were
> developing
> a radical new GUI OS: OS/2. And, IBM had come out with its next
> generation
> of PCs with a new incompatible bus architecture ("MCA" as I recall). In
> one
> fell swoop, IBM ticked off its entire customer base, by creating a new
> generation of machines that would force corporations to trash their entire
> old investments and retrain their entire staffs. MS took care of its
> customers, promising slow steady changes and backward compatibility, and
> the
> Wintel system won by a landslide, and the mighty IBM was out. Now, with
> MS
> concerned by Google and Linux and Apple nipping at its heels in various
> ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2
> debacle. MS has never been a warm fuzzy patron of its customers, but this
> just seems to be total disregard for how millions of people world wide use
> and depend on their products. Unless Vista Service Packs fix the bugs,
> the
> profound lack of customization options, and the Windows Explorer and
> Office
> toolbars disasters, I will keep using XP for quite a long time. This
> might
> be just the incentive that someone needs to develop a more robust Linux
> that
> can support MS apps, because the sense I get is that enough people are
> sufficiently upset to be wishing for a good alternative.
>
> - meg -
>
>
>
>
>
>
>
>
>
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