Dave

for the incoming mail server settings, uncheck the box for Log on using
secure password authentication


"RLRN" <RLRN@discussions.microsoft.com> wrote in message
news:A033B6D5-DFEE-4BA6-9020-927C8D24173C@microsoft.com...
> someone pleeeeeeeeese help me, I had windows xp and bought the windows
> vista
> home premium. Everything so far appears to be ok, but when trying to
> check
> email it trys to load then asks for login name and password. I have road
> runner, it worked fine prior, but when i enter my info it just goes back
> to
> the password box like i haven't entered it. Then when I exit I get the
> following message:
> account:'pop-server.nc.rr.com, protocol: POP3, server response:-'ERR
> authentication failed: Port:110 secure(SSL) no server Error:0x800ccc90
> error
> number:0x800ccc92. If anyone can tell me in elementary terms what to do
> it
> will really be appreciated!