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Old 04-01-2007   #5 (permalink)
Microsoft MVP


 
 

Re: Annoying product key problems

You will need to call them to reactivate. This is how Microsoft has decided
to operate as they don't care about anything but profit.
You will talk to someone in India who has no idea what they are doing and
you won't be able to understand them and they won't be able to understand
you. They will probably hang up on you as they did me, but as far as
Microsoft is concerned, tough luck.
Here is the link to return Vista:
http://www.microsoft.com/mscorp/prod...und/refund.asp
You're welcome.

"Dan Smith" <Dan Smith@discussions.microsoft.com> wrote in message
news:AC542A77-5933-4412-98A7-7CD2D8661A8A@microsoft.com...
> Hello,
> I recently bought Windows Vista Ultimate 64-bit system and installed in on
> my 120 GB hard drive. After the installation was complete I did that "rate

my
> system" program and my hard drive was a 4 whereas everything else was 5.5.
> This made me decide to buy a new hard drive. I purchased a 500 GB hard

drive
> that was rather costly (but worth it ) which used a SATA connection

rather
> than parallel. I connected the new drive and installed vista with ease. I
> went to activate windows but it says that it is in use! I understand that

it
> is on my other hard drive but I have scrapped that one in favour of my new
> one (logical don't you think?). It's not as if I am using the same version

of
> windows on two computers, since I will not be using the other hard drive.
> Could someone please give me some advice on what to do next, since I only
> bought vista 3 weeks ago and it cost me £350 and I am not prepared to buy

a
> new copy just because I upgraded my computer! Thank you for your help
>



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