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Old 04-03-2007   #3 (permalink)
Weedy_Dude


 
 

Re: Dell Photo AIO Printer 942 "Communication not Available"

Hey Cari,

Thanks for the reply, Roger that - will do. I've waited 5 weeks to print
what's another month or two?

Pleeeease keep me posted.

T.

"Cari (MS-MVP)" wrote:

> Both the 942 and 922 AIO drivers released today seem to be causing trouble.
> Sit tight and we'll hope for a response from Dell.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "Weedy_Dude" <Weedy_Dude@discussions.microsoft.com> wrote in message
> news:B381FB90-CAE2-4256-B5D3-B6B4B57E229A@microsoft.com...
> > Hi, I just downloaded & installed the new Vista 32 bit drivers for my Dell
> > 942 All-In-one Photo.
> >
> > The software installed fine, I can control the printer from the Dell
> > "All-In-One Center" (make it copy, scan etc..) but when I try to print a
> > test
> > page from control panel or any other application, I get the popup saying
> > "Communication not Available".
> >
> > I have done:
> > 1. Tried multiple USB cables (all cables are fine)
> > 2. Tried communicating with the device from the Dell Software (can make it
> > scan, copy)
> > 3. Turned off the Windows Firewall stuff (still no good)
> > 4. Removed & reinstalled the device drivers many times (still no good)
> > 5. Called Dell - Definately no good.
> > 6. Called ACER (maker of my new Vista enabled laptop) - also no good.
> > 7. Called MS - they wanted $80 to trouble shoot it cos I have an OEM
> > version
> > not a paid for over the counter version... (personally I call $2000+ for a
> > new laptop with Vista pre-intsalled - paid for)
> >
> > Any one got any suggestions before I go & buy a HP or roll back to XP ?
> >
> > Tony.

>
>

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