Cari, all fixed. Someone on the DELL Forums posted their solution to their
problem with the 922 AIO
(
http://www.dellcommunity.com/support...hread.id=19630)
1. I removed the printer.
2. Uninstalled the software.
3. Deleted the "C:\Windows\System32\Spool\Drivers\w32x86" folder (atually
renamed it).
4. Reintsalled the Dell Al-In-One software.
5. Bingo.
Thanks anyway - appreciate your assistance.
T.
"Weedy_Dude" wrote:
> Hey Cari,
>
> Thanks for the reply, Roger that - will do. I've waited 5 weeks to print
> what's another month or two? 
>
> Pleeeease keep me posted.
>
> T.
>
> "Cari (MS-MVP)" wrote:
>
> > Both the 942 and 922 AIO drivers released today seem to be causing trouble.
> > Sit tight and we'll hope for a response from Dell.
> > --
> > Cari (MS-MVP)
> > Windows Technologies - Printing & Imaging
> > http://www.coribright.com/windows
> >
> > "Weedy_Dude" <Weedy_Dude@discussions.microsoft.com> wrote in message
> > news:B381FB90-CAE2-4256-B5D3-B6B4B57E229A@microsoft.com...
> > > Hi, I just downloaded & installed the new Vista 32 bit drivers for my Dell
> > > 942 All-In-one Photo.
> > >
> > > The software installed fine, I can control the printer from the Dell
> > > "All-In-One Center" (make it copy, scan etc..) but when I try to print a
> > > test
> > > page from control panel or any other application, I get the popup saying
> > > "Communication not Available".
> > >
> > > I have done:
> > > 1. Tried multiple USB cables (all cables are fine)
> > > 2. Tried communicating with the device from the Dell Software (can make it
> > > scan, copy)
> > > 3. Turned off the Windows Firewall stuff (still no good)
> > > 4. Removed & reinstalled the device drivers many times (still no good)
> > > 5. Called Dell - Definately no good.
> > > 6. Called ACER (maker of my new Vista enabled laptop) - also no good.
> > > 7. Called MS - they wanted $80 to trouble shoot it cos I have an OEM
> > > version
> > > not a paid for over the counter version... (personally I call $2000+ for a
> > > new laptop with Vista pre-intsalled - paid for)
> > >
> > > Any one got any suggestions before I go & buy a HP or roll back to XP ?
> > >
> > > Tony.
> >
> >