Gerry Cornell

My reaction is that your problem could be the Account Name not the
password. Check the instructions on the web site of your internet
service provider regarding sub-accounts. The Account Name in the
error report looks to be a system generated name to avoid creating
two identical file names.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"Jadecougar" <Jadecougar@discussions.microsoft.com> wrote in message
news:CEFD5B19-C345-451E-BDB3-256A96A22CFF@microsoft.com...
> Hi,
>
> Briefly...
>
> We have Vista Ultimate installed and we are using Windows Mail. I
> have set
> up two (2) separate personal accounts for my wife and I. Both are
> from the
> same ISP. All SMTP and POP3 server settings were correctly added.
> No mistakes
> were made.
>
> We are sharing the same physical computer and are using one
> "family" profile
> to avoid profile confusion. Internet connection is working
> smoothly so I
> would rule that out straight away.
>
> My own personal email account can connect with the mail server &
> send/receive email as it should.
>
> My wife's, however, cannot and provides us with the following
> error.
>
> Account: 'mail.inet.fi (1)', Server: 'mail.inet.fi', Protocol:
> POP3, Server
> Response: '-ERR [AUTH] invalid user or password', Port: 110,
> Secure(SSL): No,
> Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> From the above, it would depict that there's an authorization
> problem? Am I
> correct in that assumption? What if the credentials I have already
> used for
> her account are, in fact, ok? What can I actually do then? SSL is
> not needed
> with our ISP. Remember, my own account from the same ISP
> works!?!?!
>
> We are using Computer Associates security suite (without the
> anti-spam)
> which contains Anti-virus, firewall, and spyware program. I have
> already
> followed some common advice to disable the email scanning settings
> from the
> anti-virus. I have re-created the email accounts after doing that
> and am
> still encountering the same problem --> My account connects and
> receives
> email and my wife's does not.
>
> My question is twofold really...
>
> 1. Does anyone have (or has had) similar problems?
> 2. Does anyone have a possible solution for this issue?
>
> Thanks in advance to anyone that can assist with this frustrating
> problem!
>
> Warm regards from Finland!