Steve Cochran

Try removing your wife's mail account, close and reopen Winmail, and then
try adding it back again. If it still has the problem, try unchecking the
remember password box and submit the password manually and see if that
works.

steve

"Jadecougar" <Jadecougar@discussions.microsoft.com> wrote in message
news:CEFD5B19-C345-451E-BDB3-256A96A22CFF@microsoft.com...
> Hi,
>
> Briefly...
>
> We have Vista Ultimate installed and we are using Windows Mail. I have set
> up two (2) separate personal accounts for my wife and I. Both are from the
> same ISP. All SMTP and POP3 server settings were correctly added. No
> mistakes
> were made.
>
> We are sharing the same physical computer and are using one "family"
> profile
> to avoid profile confusion. Internet connection is working smoothly so I
> would rule that out straight away.
>
> My own personal email account can connect with the mail server &
> send/receive email as it should.
>
> My wife's, however, cannot and provides us with the following error.
>
> Account: 'mail.inet.fi (1)', Server: 'mail.inet.fi', Protocol: POP3,
> Server
> Response: '-ERR [AUTH] invalid user or password', Port: 110, Secure(SSL):
> No,
> Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> From the above, it would depict that there's an authorization problem? Am
> I
> correct in that assumption? What if the credentials I have already used
> for
> her account are, in fact, ok? What can I actually do then? SSL is not
> needed
> with our ISP. Remember, my own account from the same ISP works!?!?!
>
> We are using Computer Associates security suite (without the anti-spam)
> which contains Anti-virus, firewall, and spyware program. I have already
> followed some common advice to disable the email scanning settings from
> the
> anti-virus. I have re-created the email accounts after doing that and am
> still encountering the same problem --> My account connects and receives
> email and my wife's does not.
>
> My question is twofold really...
>
> 1. Does anyone have (or has had) similar problems?
> 2. Does anyone have a possible solution for this issue?
>
> Thanks in advance to anyone that can assist with this frustrating problem!
>
> Warm regards from Finland!