There's a "Contact Us" link at the bottom of at least this page:
http://www.urge.com/switch/index.jhtml?section=answers
-- you would want their Customer Support option, I'd think.
--
Speaking for myself only.
See
http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"gzt7d8" <gzt7d8@discussions.microsoft.com> wrote in message
news:B9B6BD0F-ACE5-4473-9E2D-5100EA2C5E91@microsoft.com...
> Zachd,
> This will sound silly, but I don't know where to go for URGE support. I
> suppose I didn't look that hard. So, in my case, this is how I fixed it. I
> had 2 radio stations bookmarked in my playlist in WMP11. URGE allows you
> save
> stations. Well they go to the playlist in Media Player. I deleted the
> items
> from the playlist and all is well.
> --
> Greg
>
>
> "zachd [MSFT]" wrote:
>
>>
>> For the Urge issue? What does Urge support say?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "gzt7d8" <gzt7d8@discussions.microsoft.com> wrote in message
>> news:4227995C-D3AF-486C-9304-B5321F5D3EA4@microsoft.com...
>> > Jetstream,
>> > I'll bump your question because I have the same error. I has been
>> > working
>> > fine up to this week. So what changed?
>> >
>> > Any MS SME available to assist with this error? KB didn't help at all.
>> > --
>> > Greg
>> >
>> >
>> > "Jetstream" wrote:
>> >
>> >> Where do I find the URL? I don't see one in Windows Media Player.
>> >>
>> >> "Rich" wrote:
>> >>
>> >> > .pls equates to an MP3 stream. I had the same issue and removed the
>> >> > last part
>> >> > of the URL includes the .pls and it worked fine.
>> >> >
>> >> > There are MP3 players that work with these streas just don't
>> >> > anythbing
>> >> > about
>> >> > them. I has actually worked this problem with my Denon receiver
>> >> > which
>> >> > has an
>> >> > Internet connection and streams from the web. When I tried it with
>> >> > the
>> >> > .pls
>> >> > it didn't accept the URL when I took off the last part of the URL it
>> >> > worked.
>> >> >
>> >> > "Jetstream" wrote:
>> >> >
>> >> > > I recently subscribed to Urge and when I try to play a radio
>> >> > > stations
>> >> > > I
>> >> > > receive the following error message "Windows Media cannot play the
>> >> > > playlist
>> >> > > becaue it's not valid." I read a post saying someone had been
>> >> > > able
>> >> > > to
>> >> > > resolve the problem by downloading a plugin for *.pls (playlist)
>> >> > > but
>> >> > > I can't
>> >> > > locate one. Can anyone help?
>>
>>
>>