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Old 04-16-2007   #4 (permalink)
Cindy


 
 

Re: new computer with vista/cannot connect to internet using isp r

GTS- I can't check the link from the new computer in order to see if it's
compatible because I can't connect at all to the internet....don't you have
to use the same computer that Vista is on for that? I tried using my Windows
XP computer where I have the internet connection/router attached to, but it
failed to test properly because of this.

"Cindy" wrote:

> I was told by Verizon, that Vista is not picking up the IP address
> (assignment?) from the D-Link router (AirPlus Extreme G/wireless)....I'm
> connecting wired through ethernet cable and there's a trial version of McAfee
> with a firewall installed. Window firewall is disabled and I tried to
> disable the new McAfee firewall, but could not uncheck the option, so I don't
> know how to disable it yet. Am not really proficient in technical
> applications of computers, so any help you could give us is appreciated.
>
> "GTS" wrote:
>
> > If you have a router connected to your FIOS, then it would seem that the
> > issue is not with the FIOS port itself, but with the router connection. Are
> > you connecting wired or wireless? Do you get an IP assignment?
> > Is there a 3rd party firewall on the Vista machine?
> >
> > See An outdated network router may not function correctly when you use it
> > together with new networking features in Windows Vista
> > http://support.microsoft.com/kb/932134
> > That article also links to a test tool you can run.
> >
> > Which DLink are you using? I've set up Vista with several DLink routers
> > (including DI-524) with no problems.
> >
> > "Cindy" <Cindy@discussions.microsoft.com> wrote in message
> > news:95AF5B84-C404-40F6-971B-0ED1B214DE5F@microsoft.com...
> > > after hours and hours on the phone with tech support from our isp and
> > > emachines.com, we were told that verizon fios internet does not support
> > > the
> > > new vista...we have been trying to get our new computer to connect with
> > > our
> > > d-link wireless router through fios and an ethernet connection....all of
> > > our
> > > other ethernet connections read the address ok (xbox360, laptop, etc.),
> > > but
> > > not the new one...does anyone know anything about this or if there is an
> > > alternative. The computer with windows xp is the one originally connected
> > > to
> > > fios....please help or we'll have to take back the brand new computer
> > > because
> > > of compatibility issues?!

> >
> >

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