You have corrupted printer drivers in there somewhere..... and that's is
causing the spooler to fail. Does HP have an uninstall utility on their
website?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Cindy" <c.tsao@hotmail.com> wrote in message
news:%235oEpg8fHHA.668@TK2MSFTNGP05.phx.gbl...
>I followed your instruction and it is still not working. While installing
> the new driver, I got error messages saying the driver wasn't installed
> correctly. The good news is, after I uninstall the driver and reinstall it
> again, I connected the printer through the USB port as instructed. Vista
> actually detected the new device, which is the first time since I was
> getting all the error from the spooler before. However, the installation
> of
> the driver still failed and I still can't use my printer and the spooler
> stopped error message starts to appearing all over again.
>
> Anything else I can do at this point?
>
>
> "Cari (MS-MVP)" <NewsGroups@coribright.com> wrote in message
> news:%23LRH%23dffHHA.3676@TK2MSFTNGP05.phx.gbl...
>> You just connected the printer to the notebook without installing any
>> software?
>>
>> Uninstall and reinstall it, by following the directions at:
>> http://www.coribright.com/windows/Article_One.htm
>>
>> (originally written for XP but it's the same procedure in Vista)
>>
>> Updated software can be found at:
>>
> http://h10025.www1.hp.com/ewfrf/wc/s...468827&lang=en
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
>>
>> "Cindy" <c.tsao@hotmail.com> wrote in message
>> news:OHE9hTLfHHA.4552@TK2MSFTNGP04.phx.gbl...
>> > Hi,
>> >
>> > I have a HP printer Photosmart 8230 and the very first time when I
>> > connected
>> > the USB port to my laptop, it worked. However, after that, everytime
> when
>> > I
>> > power up my laptop, an error would appear says the printer spooler is
>> > stopped.
>> >
>> > I went to the printer folder and realized that it's empty. So, I tried
> to
>> > add a new printer. However, every single time when I tried to go
>> > through
>> > the
>> > process, I am getting that error message about the spooler ever step
> away.
>> > If I keeps restarting the spooler, eventually, I'll get the error
> message
>> > saying the driver doesn't exist with the error code: 0x000006be.
>> >
>> > I've talked to HP tech support and they suggested it is a Windows
> problem.
>> > I
>> > have Vista Home Premium.
>> >
>> > I need my printer, so, anyone has any idea how to fix this problem?
>> >
>> >
>>
>
>