In article <#5oEpg8fHHA.668@TK2MSFTNGP05.phx.gbl>, Cindy wrote:
> While installing
> the new driver, I got error messages saying the driver wasn't installed
> correctly.
BTW -- I don't know a PS 8230 -- is that a typo? -- I have a PS 8250.
Did you download the full software package from:
http://h10025.www1.hp.com/ewfrf/wc/s...=2093&software
item=ps-48177-1&lc=en&cc=us&dlc=en&product=443024&lang=en
If so uninstall everything using the Add/Remove Programs (whatever it is
called in VISTA) in Control Panel and delete the icon from Control Panel
/ Printers. Then reboot with neither the printer nor the USB cable
connected to the PC and with the printer turned off.
Find the downloaded file from HP
SF_CDD_Full_Non-Network_enu.exe 1/1 (67.39M)
and right mouse click on this exe file. Then select Run as Administrator
and OK your way out.
I've done that for my PS8250 with that file and it installed fine and
VISTA found the printer and set it up.
Note that you may, while the HP Installation procedure is running, get
Windows Installer popping up and offering to install the drivers. Do not
accept this offer but get rid of the Windows Installer and let the HP one
continue to do its job -- I may have run into this because I forget to
unplug the USB cable so you may not encounter it.
At some point the HP installation should either come to [Finish] or tell
you to connect the printer and its cable -- do whatever it tells you.
Hope that works for you.