That test tool would have to be downloaded to the Vista machine. I see on
looking at it more closely, it's not an executable that can be downloaded on
another machine and copied over, so I guess that's out. I'm doubtful that
the problem is with the router in any case.
If this is a new computer, if possible, you should call the vendor's support
line. I would first check Device Manager (Control panel / System) and see
if the network adapter shows a problem. If that is OK, I suspect a problem
with the firewall. If it is not permitting you to disable it, that may be a
further indication of a problem there. Uninstalling it is one option, but
you would need to immediately replace the antivirus (unless you can
uninstall the firewall MacAfee item only).
If you run ipconfig in a Command Prompt, what does it report? What is the
IP address if shown?
"Cindy" <Cindy@discussions.microsoft.com> wrote in message
news:A6D26956-37A6-49FE-83AA-9D0A4ED4A6CD@microsoft.com...
> GTS- I can't check the link from the new computer in order to see if it's
> compatible because I can't connect at all to the internet....don't you
> have
> to use the same computer that Vista is on for that? I tried using my
> Windows
> XP computer where I have the internet connection/router attached to, but
> it
> failed to test properly because of this.
>
> "Cindy" wrote:
>
>> I was told by Verizon, that Vista is not picking up the IP address
>> (assignment?) from the D-Link router (AirPlus Extreme G/wireless)....I'm
>> connecting wired through ethernet cable and there's a trial version of
>> McAfee
>> with a firewall installed. Window firewall is disabled and I tried to
>> disable the new McAfee firewall, but could not uncheck the option, so I
>> don't
>> know how to disable it yet. Am not really proficient in technical
>> applications of computers, so any help you could give us is appreciated.
>>
>> "GTS" wrote:
>>
>> > If you have a router connected to your FIOS, then it would seem that
>> > the
>> > issue is not with the FIOS port itself, but with the router connection.
>> > Are
>> > you connecting wired or wireless? Do you get an IP assignment?
>> > Is there a 3rd party firewall on the Vista machine?
>> >
>> > See An outdated network router may not function correctly when you use
>> > it
>> > together with new networking features in Windows Vista
>> > http://support.microsoft.com/kb/932134
>> > That article also links to a test tool you can run.
>> >
>> > Which DLink are you using? I've set up Vista with several DLink
>> > routers
>> > (including DI-524) with no problems.
>> >
>> > "Cindy" <Cindy@discussions.microsoft.com> wrote in message
>> > news:95AF5B84-C404-40F6-971B-0ED1B214DE5F@microsoft.com...
>> > > after hours and hours on the phone with tech support from our isp and
>> > > emachines.com, we were told that verizon fios internet does not
>> > > support
>> > > the
>> > > new vista...we have been trying to get our new computer to connect
>> > > with
>> > > our
>> > > d-link wireless router through fios and an ethernet connection....all
>> > > of
>> > > our
>> > > other ethernet connections read the address ok (xbox360, laptop,
>> > > etc.),
>> > > but
>> > > not the new one...does anyone know anything about this or if there is
>> > > an
>> > > alternative. The computer with windows xp is the one originally
>> > > connected
>> > > to
>> > > fios....please help or we'll have to take back the brand new computer
>> > > because
>> > > of compatibility issues?!
>> >
>> >