Dreamweaver installed, by chance? If so, see the following TechNote from Adobe:
Vista help system stops working when Dreamweaver is the default XML editor:
http://www.adobe.com/cfusion/knowled...fm?id=kb400789
See also:
Error "Internet Explorer was not able to open this Internet site" when using Help and Support in Windows Vista:
http://www.winhelponline.com/articles/171/1/
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
"insomniac" <jason@diamondarrow.org> wrote in message news:1176786819.918640.23300@y80g2000hsf.googlegroups.com...
I get an error message when I try to use help & support. It acts like
its about to connect but then says internet explorer cannot download /
from help. it says this site is unavailable or cannot connect at this
time? whats going on and how can i fix it?