View Single Post
Old 04-24-2007   #4 (permalink)
Waynek555


 
 

RE: Unable to install Vista

I'm having the same type of problem with a Dell XPS 600 nVida RAID
controller. Right after Vista Home Premium completes its compatability check
I get this message just like Scott " Close Windows installation and contact
the device manufacturer for updated driver software for these devices: SCSCI
and RAID controllers: WDC WD2500JS-75NCB2" I have the latest driver and Dell
bios (A11) installed. I contacted Dell and after four techs the advice I was
given was to format my hard drives - their advice even for printer problems
(worthless). I've searched high and low (WDC, nVida, Dell) for an updated
driver - no joy. MicroSoft wants my product ID (available after Vista is
installed - geeze that's most helpful) to be able to post an email asking for
help - haven't had time to call them - and my expectation is low. Anyone have
an idea? - may help Scott out too.

"ScottS" wrote:

> I just got off the phone with Dell. They said it is currently IMPOSSIBLE to
> load Vista on any computer using RAID 1. Does anyone know if this is true?
>
> "VistaUltimate" wrote:
>
> > Scotts,
> >
> > I'd call Dell Support again and tell them "The hell I can't!" I have to
> > agree with Jane, the hard drive itself has absolutely nothing to do with this
> > not being able to install, the controller of this hard drive is what causing
> > the problem. Dell know to have this problem of going from one version of
> > Windows to the next. I had a similar problem going from XP Media to XP Pro
> > (clean install), so I have to slipstream XP CD with SP2 in order to install
> > XP Pro. Thus far, you can't do that yet, you would have to install the
> > controller manually as described by Jane.
> >
> > "ScottS" wrote:
> >
> > > Hello. I am unable to install Vista. I get the following error message,
> > > "Close Windows installation and contact the device manufacturer for updated
> > > driver software for these devices:
> > > SCSI and RAID controllers: HDS725050KLA360"
> > >
> > > Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> > > HDS725050KLA360 says no driver is needed and go ahead and install Vista. I
> > > can't, the installer won't go any further. Any ideas?

My System SpecsSystem Spec