Richard Urban

Microsoft isn't going to help you with a Dell hardware problem anyway. You
will have to continue fighting with Dell or stop trying to Raid your system.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Waynek555" <Waynek555@discussions.microsoft.com> wrote in message
news:2A373C11-D32F-4B9F-9B0A-4A27DEAB4CFD@microsoft.com...
> I'm having the same type of problem with a Dell XPS 600 nVida RAID
> controller. Right after Vista Home Premium completes its compatability
> check
> I get this message just like Scott " Close Windows installation and
> contact
> the device manufacturer for updated driver software for these devices:
> SCSCI
> and RAID controllers: WDC WD2500JS-75NCB2" I have the latest driver and
> Dell
> bios (A11) installed. I contacted Dell and after four techs the advice I
> was
> given was to format my hard drives - their advice even for printer
> problems
> (worthless). I've searched high and low (WDC, nVida, Dell) for an updated
> driver - no joy. MicroSoft wants my product ID (available after Vista is
> installed - geeze that's most helpful) to be able to post an email asking
> for
> help - haven't had time to call them - and my expectation is low. Anyone
> have
> an idea? - may help Scott out too.
>
> "ScottS" wrote:
>
>> I just got off the phone with Dell. They said it is currently IMPOSSIBLE
>> to
>> load Vista on any computer using RAID 1. Does anyone know if this is
>> true?
>>
>> "VistaUltimate" wrote:
>>
>> > Scotts,
>> >
>> > I'd call Dell Support again and tell them "The hell I can't!" I have to
>> > agree with Jane, the hard drive itself has absolutely nothing to do
>> > with this
>> > not being able to install, the controller of this hard drive is what
>> > causing
>> > the problem. Dell know to have this problem of going from one version
>> > of
>> > Windows to the next. I had a similar problem going from XP Media to XP
>> > Pro
>> > (clean install), so I have to slipstream XP CD with SP2 in order to
>> > install
>> > XP Pro. Thus far, you can't do that yet, you would have to install the
>> > controller manually as described by Jane.
>> >
>> > "ScottS" wrote:
>> >
>> > > Hello. I am unable to install Vista. I get the following error
>> > > message,
>> > > "Close Windows installation and contact the device manufacturer for
>> > > updated
>> > > driver software for these devices:
>> > > SCSI and RAID controllers: HDS725050KLA360"
>> > >
>> > > Dell support says I can't upgrade to Vista. Hitachi, the maker of
>> > > the
>> > > HDS725050KLA360 says no driver is needed and go ahead and install
>> > > Vista. I
>> > > can't, the installer won't go any further. Any ideas?