CB

I have had problems with the last two releases of ZA Beta. The latest Beta
release disconnected my internet connection and caused havoc with my network
connection. I could not overcome the problem until I uninstalled it. Also,
both of the latest two releases of the Beta took forever to load at startup.
Technical support for ZoneAlarm is absolutely terrible. The first thing they
told me was that ZA is not compatible with a 64 bit processor (not 64 bit
OS), which is incorrect. The tech support and customer support departments
could not even answer my question as to whether or not the final release for
Vista would work with a 64 bit OS. They didn't have a clue. I find this to be
astonishing. The tech support rep did not know that Vista came in more than
one edition. I had to explain to him the various editions and how they
differed from one another. I will give the tech support rep credit for two
things. He was very polite and friendly. These statements are based upon my
personal experience with ZoneAlarm. ZoneAlarm was, in the past with XP, as
far as I am concerned, the finest Security Suite in the business. However, ZA
was not prepared for the release of Vista and they still seem to be lost when
it comes to getting the software ready for use with Vista. This is
inexcuseable.

"CZ" wrote:

> >> However, ZoneAlarm is not compatible with Vista. The
> ZoneAlarm Beta for Vista is also incompatible
>
> CB:
>
> The ZA betas for Vista has worked great for me for about a month.
>