05-03-2007
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#6 (permalink)
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Re: Windows Mail - can't send or receive & can't see mail folder c Thanks Steve - will do.
--
Best regards
Ron in France
"Steve Cochran" wrote:
> Make sure when you install AVG that you disable the email scanning option.
> See www.oehelp.com/OETips.aspx#3
>
> steve
>
> "Ron in France" <RoninFrance@discussions.microsoft.com> wrote in message
> news:00CE9D0A-9BCA-4B2B-96D3-6A389DC5EFCC@microsoft.com...
> > Thanks for your replies Mike and Steve. Checked VIEW - Current View and
> > it
> > has "show all messages" - but it doesn't!
> > However, I have just found and solved the problem - in fact all the
> > problems
> > I had with Windows Mail(s). ... appear to have been caused by MacAfee
> > Security Center and Virus Scan. I heard from someone else that MacAfee had
> > caused them mail problems with Vista so thought I would try temporarily
> > uninstalling all the macAfee products. On restarting the system and
> > selecting
> > Windows Mail, I saw the Windows Mail Logo Opening screen for the first
> > time,
> > then WM opened up as it should showed me all my folder contents and
> > allowed
> > me to send and receive!
> > Wonderful!!
> > I downloaded AVG and installed it to ensure I have AV protection, and I
> > think I may just leave things like that and forget about MacAfee!
> > Incidentally, when i ran Vista Upgrade advisor a month ago, it told me i
> > wold have problems with MacAfee, so I contacted MacAfee and downloaded and
> > installed the "necessary fixes for Vista". Dell's "Windows Vista Upgrade
> > Assistant" checked out the "fixed" version and did not signal it as a
> > potential problem, but clearly it is not yet trouble-free.
> > Thanks again for your help
> >
> > Best regards
> > Ron in France
> >
> >
> > "Steve Cochran" wrote:
> >
> >> As mikey indicates go to View | Current View | show all messages.
> >>
> >> If that doesn't help, then your database is corrupt. You can try
> >> compacting
> >> and repairing it to fix it with my WMUtil program
> >> (www.oehelp.com/WMUtil/) .
> >> It may or may not help.
> >>
> >> If that doesn't help then the only solution is to wipe out the database.
> >> First see here and make sure you don't have antivirus software set to
> >> scan
> >> email (www.oehelp.com/OETips.aspx#2). Then go to Tools | Options |
> >> Advanced
> >> | Maintenance | Store Folder to find the message store location. Then
> >> move
> >> everything under that Windows Mail directory to another directory, so
> >> that
> >> the Windows Mail directory is completely empty. Then restart WinMail and
> >> it
> >> will open fresh with nothing
> >> in the database. You can then add your accounts and if they work
> >> correctly
> >> then you can import messages from the directory to which you moved the
> >> files
> >> back into WinMail (see www.oehelp.com/backup.aspx#wm2wm).
> >>
> >> steve
> >>
> >>
> >> "Ron in France" <RoninFrance@discussions.microsoft.com> wrote in message
> >> news FDCF3F6-24CC-4D91-910E-29A716389DCE@microsoft.com...
> >> > Hi - new boy here.
> >> > Just upgraded to Vista from MCE using a Dell-delivered upgrade package.
> >> > All
> >> > seemed to work OK until I tried to access my mail - major problems:
> >> > 1. All my old mail folder and sub-folder names appear down the left,
> >> > and
> >> > when I select Local Files, they are all shown as having zero unread,
> >> > but
> >> > what looks like the right number - sometimes several hundreds - of
> >> > 'Totla'
> >> > messages, but nothing appears when i try to click on them to open them.
> >> > Even
> >> > the Inbox, which shows a number unread in brackets) reveals nothing at
> >> > all
> >> > Just the French equivalent of "there is nothing to display". Now the
> >> > odd
> >> > thing is that, having tried going in and out several times, once - and
> >> > only
> >> > once - the inbox comntents sudenly appeared and I was able to opena nd
> >> > read
> >> > the mail. Then when I tried to drag and drop into mail folders or into
> >> > the
> >> > "Deleted Items" folder, I received the message (equivalent in French)
> >> > "Windows mail. Action could not be completed - an error was produced"
> >> > No
> >> > error code! I have never been able to reproduce the situation and
> >> > since, I
> >> > just have a list of "empty" folders.
> >> > 2. I can neither send nor receive mail. When I try to send, I receive
> >> > the
> >> > message (equivalent in French) "Windows Mail. The message was not
> >> > sent -
> >> > an
> >> > error was produced" Again no error code!
> >> > I have checked out POP3 account details etc and they have been
> >> > transferred
> >> > correctly from Outlook Express - I am at a loss to know where to go
> >> > next.
> >> > I would greatly appreciate any help or suggestions. In the short term I
> >> > ma
> >> > having to access my mail via the ISP server like hotmail but hardly
> >> > satisfactory for the longterm, so I must fix this quickly.
> >> >
> >> > Thanks in advance for ideas.
> >> >
> >> > Best regards
> >> > Ron in France
> >>
> |
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