If you can send me the following information, I can investigate this
further.
1. A description of the problem, including the exact error message and error
code (a screenshot will work)
2. A screenshot of your Disk Management screen showing disks and volumes.
3. Contents of %windir%\logs\windowsbackup\
4. Generate a log file using the instructions below and email it to me:
Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Asr,
create a new key called LogFileSetting
Under LogFileSetting, create a new DWORD value called EnableLogging.
Right-click that value, click Modify, and then enter 00000001 (hexadecimal)
or 1 (decimal)
Under LogFileSetting, create a new String value called LogPathName.
Right-click that value, click Modify, and then enter C:\asr.log.
Next, reproduce the error. You should have a file called asr.log under c:\.
You can delete the registry key when you are done.
Use my email address, minus "online."
--
This posting is provided "AS IS" with no warranties, and confers no rights.
Want to learn more about Windows file and storage technologies? Visit our
team blog at
http://blogs.technet.com/filecab/default.aspx.
"alanbriggs" <alan73briggs@yahoo.co.uk> wrote in message
news:1178189878.426967.239380@c35g2000hsg.googlegroups.com...
> Hello everyone!
>
> I keep getting a dialoge box (daily) telling me:
>
> An error occurred when checking the status of the last automatic
> backup:
>
> The service did not respond to the start or control request in a
> timely fashion. (0x8007041D)
>
> Verify the status of your backup.
>
> "OK, how do I verify the status of my last backup? When I close this
> dialogue box I am immediatley met by another telling me:"
>
> The backup application could not start due to an internal error:
>
> The service did not respond to the start or control request in a
> timely fashion. (0x8007041D)
>
> Please check your system configuration and try again.
>
> "How do I check my system configuration? And try what again?"
>
> I am lost as to what this means. I have googled the erorr code and it
> seems a lot to do with updates etc. I would appreciate some info
> regarding this issue. It is linked (according to the title bar on the
> dialogue box) with Windows Backip. I have automatic backup scheduled
> weekly and have a partition on my hard drive that I use to save the
> backup on.
>
> Any ideas?
>
> alanbriggs
>