"nisme" <nisme@discussions.microsoft.com> wrote in message
news
F000D04-4521-46DD-88E8-DE338E3A2E7A@microsoft.com...
>I have bought this product in november 2006, and shortly after I had to ask
> for a replacement as the product did not work correctly in the scannning
> mode. Now to my surprise - after having bought and changed to Vista on my
> HP
> computer - that I cannot get the software to my Scanjet 4890, which should
> be
> the newest model from HP. What a lousy company.
> You can ofcourse use the windows scanning program but it is very slow.
> Has anybody a solution to this problem.??
If all else fails...try the software called VueScan. It's free to download
and try out.
You can use VueScan to see if it will fixes your problem, before making any
commitment.
http://www.hamrick.com/
It fixed my HP 6200C scanner Vista problem and it has a huge list of other
scanners that will also work with VueScan. I suspect it will fix your
problem too.
It's pay software, if your decide to keep...which I did. I'm happy with
VueScan
and it saved my scanner.
Best regards,
Ozark58
(I'm not associated with VueScan in any way, other than being a satisfied
user.)