Hi, I experienced this problem too, the only way to make this update install
successfully is to download it from microsoft site manually
link:
http://www.microsoft.com/downloads/d...displaylang=en
Regards, Pavel
"OceanLover" <OceanLover@discussions.microsoft.com> wrote in message
news:A3735736-4783-466F-9CA7-46D5C9D87A2B@microsoft.com...
> Windows notified me of a update - KB931768 but when I go to download and
> install it keeps failing. I have called microsoft support several times
> and
> no help. Any suggestions. This failing of updates only started after I
> had
> a system crash and had to re-install vista ultimate from a backup.