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Old 05-13-2007   #3 (permalink)
Rich Bail


 
 

Re: Remote Assist Problem

Thanks, but no router. Just a single PC connected to the world thru broadband
(Optonline.net) connection
--
Rich


"Rick Rogers" wrote:

> Hi Rich,
>
> Is your friend behind a router? If so, his RA file may contain his local IP
> and not the one the router uses to connect to the outside world. For it to
> work, you first have to open the RA file in a text editor and change it (he
> should be able to supply you with the router's external IP) and he will have
> to enable port forwarding on the router for 3389 to internal address of his
> machine.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Rich Bail" <RichBail@discussions.microsoft.com> wrote in message
> news:B61671C4-AFB9-495F-916A-858298F4DF7F@microsoft.com...
> >I have Vista. Friend has XP. He sent a remote assist request. Worked fine
> > until the end. Got a message that I could not connect, and that Remote
> > Assist
> > may have been turned off. Any Ideas what to do?
> > --
> > Rich

>
>

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