Wendy

Hi

I also have the same problem, any answers very gratefully received. I did
phone the BT IT helpline (50p a minute), and they suggested going into set
up, modem, and then unticking one of the boxes (sorry I can't remember what
this is at the moment, as I am having to access the internet from a PC at
work), I now don't get the no dial tone message, but still cannot get onto
the internet, which is extremely frustrating.

Many thanks

Wendy

"minkmanther" wrote:

> Hi to all my mum just bought a new comp from pc world today with vista pre
> installed, we have tried several different pay as you go dial up account
> phone numbers and accounts/passwords etc but no joy with getting connected to
> the net, and occasional message saying no dial tone, but the modem is
> functioning and correctly installed so not sure whats going on, its an
> external 56k us robotics modem, any ideas will be greatly appreciated thanks