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Old 05-16-2007   #4 (permalink)
Fritz


 
 

Re: CHM file extension not recognized or supported

Thank you for your time in giving me your advice.If the helpfiles are
incorrect then it's no use having them installed.Regards Fritz

"retroman" wrote:

> On Tue, 15 May 2007 17:25:01 -0700, Fritz
> <Fritz@discussions.microsoft.com> wrote:
>
> >Hi
> >My OS is vista business.I've got nero7 installed and it works brilliant
> >exept when i open the manuals section.The "CHM" files are not supported and
> >can't be opened. Can somebody please show me how to rectify this problem as
> >these are helpfiles and very handy to have.

>
> Hello Fritz,
>
> The CHM format is supported in Vista and should work unless your file
> association is broken. Did you download the actual manuals from Nero?
> The .chm files in the main Nero 7 Essentials download (7.8.5) are
> empty except for an error message. They did this to reduce the size
> of the download. However, the link to the full manual in the CHM file
> is broken.
>
> The "real" manuals have to be tracked down and downloaded individually
> from various pages on the Nero site. Then you have to copy the
> downloads over the existing .chm files, one by one. It's a real pain,
> made worse by the fact that their instructions are incorrect!
>
> Doug M. in NJ
>

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