Thread: Cannot scan
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Old 05-17-2007   #2 (permalink)
Dominic Payer


 
 

Re: Cannot scan

Are the drivers written for Vista?

If any temporary directory they write to is in the Program Files area this
is likely to be the problem, as Vista does not allow write access in this
area. If you can find the directory the drivers are writing to you could
modify the permissions for it to allow write access.

Blocking write access to Program Files prevents malware installing itself,
so only change the permissions for directories you need. It would be better,
if possible, to change the driver settings so that temporary files are
written to the User area.



"Abheeth" <Abheeth@discussions.microsoft.com> wrote in message
news:FD269DBF-F5B4-4557-BA5D-04882ABB5746@microsoft.com...
>i have managed to install the drivers to my scanner. I am using adobe
> photoshop in vista ultimate. when i try to scan, an error message appears
> saying "could not complete the import command because of a poblem with the
> aquisition module interface" when i try using just the scanner software by
> itself, the program just closes. the scanner is a "winscan pro 1248u" i
> have
> windows xp installed in another partition, when i use the same adobe
> photoshop through that and try to scan it works. so it is a problem with
> vista. please help
>


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