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Old 05-17-2007   #2 (permalink)
Richard Urban


 
 

Re: new computer won't boot Tried everything HELP!

Bad M/B. Bad power supply. Bad technician - he should have left you a clear
path to resolution prior to his leaving your home or place of business.

Time to elevate your complaint to a higher level.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"phypps" <nobody@nospam.com> wrote in message
news:x92dnQ8FerJ0qtHbnZ2dnUVZ8q2dnZ2d@bt.com...
>I have a brand new computer which worked perfectly for one week then died
>and won't boot.
> It starts to flicker into life and then dies (but some fans stay on)
> Occasionally it does POST and seems to be on its way but then dies after a
> few seconds.
>
> Manufacturers sent engineer to repair.
> Removed Xi-fi card, TV tuner card, disconnected DVD drives and top of case
> USB etc.
> Disconnect all peripherals except monitor and keyboard.
> In other words a bare bones system to systematically diagnose problem.
>
> Didn't work.
> Changed video card
> Didn't work
> Dismantled machine and changed motherboard.
> Didn't work.
> Changed PSU.
> Didn't work
> Swapped CPU (only 2 cores instead of 4 but just to see)
> didn't work
> Swapped memory and tried every combination of 1, 2, and 4GB.
> Didn't work
>
> On the odd occasions we were able to get into the bios menu he checked fan
> speeds, voltages, temperatures, etc
> Everything seemed to be OK.
> come out of Bios and continue booting. Dies after a few seconds.
> A couple of time we actually got to the windows desktop but died at
> apparantly random points.
>
> The engineer ran out of things to try and had to give up.
> I am waiting to see what they come up with next.
>
> Apart from the (very real possibility) of multiple faulty components, the
> problem is identical in every respect no matter what they did, which is
> very strange.
>
> Possibly someone out there has seen something similar and could offer
> pointers ?
>
>
> Thanks in advance
> Phypps
>
>


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