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Re: Cannot scan Abheeth wrote:
> how exactly do you find out where the drivers are writing to? and how
> do you change the permission?
>
> "Dominic Payer" wrote:
>
>> Are the drivers written for Vista?
>>
>> If any temporary directory they write to is in the Program Files
>> area this is likely to be the problem, as Vista does not allow write
>> access in this area. If you can find the directory the drivers are
>> writing to you could modify the permissions for it to allow write
>> access.
>>
>> Blocking write access to Program Files prevents malware installing
>> itself, so only change the permissions for directories you need. It
>> would be better, if possible, to change the driver settings so that
>> temporary files are written to the User area.
>>
>>
>>
>> "Abheeth" <Abheeth@discussions.microsoft.com> wrote in message
>> news:FD269DBF-F5B4-4557-BA5D-04882ABB5746@microsoft.com...
>>> i have managed to install the drivers to my scanner. I am using
>>> adobe photoshop in vista ultimate. when i try to scan, an error
>>> message appears saying "could not complete the import command
>>> because of a poblem with the aquisition module interface" when i
>>> try using just the scanner software by itself, the program just
>>> closes. the scanner is a "winscan pro 1248u" i have
>>> windows xp installed in another partition, when i use the same adobe
>>> photoshop through that and try to scan it works. so it is a problem
>>> with vista. please help
It would be simpler for you to check the scanner manufacturer's website for
Vista compatible drivers. If you are using the drivers that shipped with
your scanner and Vista wasn't released yet, it's quite likely the drivers
you are using are not compatible with Vista. Drivers are the responsibility
of the hardware manufacturers.
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Michael Solomon |