Phil

i just tried three other cd's that were burned by another computer. still
nothing. what else could it be?

"David" wrote:

>
> "Phil" <Phil@discussions.microsoft.com> wrote in message
> news:4DA12164-FE16-469C-BEFE-719C515935D1@microsoft.com...
> >i bought this new toshiba labtop with a Pioneer DVD-RW DVR-K17A ATA Device,
> >3
> > months ago. it worked good for the first two months. now it just doesn't
> > read
> > cd's any more. when i try to play a cd it just kicks it back out. i don't
> > get
> > any error codes. all it says is to insert a disk. i also tried to install
> > a
> > webcam software too. it couldn't read that as well. seems like the only
> > thing
> > that it's reading are dvd's. i tried method 1, but there were no
> > upperfilters. then i tried method 2, but there were no question marks by
> > any
> > of the drivers. what should i do? should i just take it back where i
> > bought
> > from? is this how windows vista is?
>
> I have seen many Toshiba notebooks with this problem. The root cause seems
> to be related to the head sensing device that will not allow the reading
> laser to move far enough inward to read the Table Of Contents. Most of the
> time, only certain CDs are affected though. Try a CD burned on another
> computer and see if it can be read. Burned CDs seem to have the TOC a bit
> further out on the disk.
>
> David
>
>