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Re: new computer won't boot Tried everything HELP! Apparent from your post. He tried to fix things rather than first
identify a problem. Therefore he was shotgunning. He may have even
made the problem exponentially more complex.
Furthermore, he is not an engineer - probably a tech. Certified
computer techs need not even know how electricity works to be A+
certified. Appreciate why shotgunning is so common among computer
technicians.
Is your problem electrical? No one can say. No numbers means
insufficient information. A knowledgeable tech would have first taken
numbers with a multimeter long before replacing anything. Information
obtained in but minutes. Part of a solution of stepping through the
problem, or as said in CSI: "follow the evidence".
Meanwhile a protector or different power outlet recommendations are
clearly bogus
Imagine that an original problem remained when that 'engineer'
replaced something with a 'defective' part or created anohter problem
by swapping parts. How now does he find the defect? He could next
replace the original defective part and still system looks defective.
Therefore he has no idea what is defective.
But that does you little good. It is their problem, 100%. You must
live with the consequences. This post is simply kowledge for future
events. Good luck.
On May 18, 4:34 am, "phypps" <nob...@nospam.com> wrote:
> They collected it yesterday (day after first engineer called to site) and
> promised to have it fixed very quickly.
> Can't complain about response so far so hopefully they will be true to their
> word.
>
> However, motherboard and PSU have been swapped out already (though replaced
> with identical).
> As they will almost certainly be replacing more (same?) components will the
> configuration be deemed to have changed,
> or as identical components will be used will the OS not know the difference?
>
> The point is that I have activated Vista and several other programs
> including Outlook and Office Home. Will I have a nightmare trying to
> reactivate ? (Even more so if the hard disk is replaced and I get back what
> is in effect a new machine) |