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Old 05-24-2007   #3 (permalink)
Michael Hainsworth


 
 

Re: Canon MP760: Photos have green tint

Nope, not an ink issue. worked just fine two days earlier on an XP machine.

Funny, too, Canon not only wants me to replace my ink, but also buy a new
print head. I'm going in circles with these idiots who don't read my detailed
tech support mesages.

It's blazingly obvious if you're sitting in front of my machine that it's a
color management issue. The image appears onscreen just fine for a moment,
only to be replaced a split-second later with a green tint version. Vista is
loading a color mgmt profile that is tinting the image.

I'm going crazy trying to resolve this.

"huwyngr" wrote:

> In article <98FD39F7-769B-4E6A-810B-C0E9798A00AB@microsoft.com>, Michael
> Hainsworth wrote:
>
> > Canon thinks my *ink* has run dry. Thanks, Canon. You really didn't read my
> > support email, did you?

>
> AMOI Are you using Canon ink or a third party?
>
> I know on-line a sales technician (NOT employed by Canon <g>) who says the
> majority of ink/color problems he encounters are due to using third party inks
> and that this is especially true for Canon printers since they use a smaller
> drop size than other printers so that the jets plug up more easily.
>
> I don't know if your Canon uses combined ink/jet cartridges or tanks separate
> from the jets but even if the latter and you changed back to Canon ink the
> jets could be clogged. There are safe methods to try to clean them.
>
> FWIW without knowing the background.
>
>

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