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Re: Vista Locks Up Norton "Anything" is a potential contributor, especially if it's the
Internet
Security Suite. I would probably check/perform the following:
1. Chkdsk on the System Volume
2. Verify Operating mode of the SATA drive (UDMA__)
Device Manager, IDE/ATAPI controllers ( Pri/Sec)
3. Run a benchmark on the drive, note Burst Speed and the
sustained throughput rate.
3. System Information and check IRQ Mappings.
But Norton is in my opinion one of the few "Paid & Pain" applications
around.
"Jamie" <Jamie@discussions.microsoft.com> wrote in message
news:F256B4D4-978A-427A-8EA6-8339E5AEFC4E@microsoft.com...
>I have been experiencing three "flavors" of lockups under Vista Ultimate
> 32-bit since installing it cleanly on a new drive. All may ultimately be
> attributable to one cause.
>
> The first is the system locks up entirely. It responds to nothing forcing
> a
> reboot with the reset switch. I've waited for up to 10 minutes for
> control
> to return.
>
> The second is the system is nearly locked up. Behaves like a process is
> fully using the CPU. The mouse will jump periodically across the screen
> from
> my movement, but it's quite delayed. It is usually so bad that I cannot
> get
> Task Manager up to see which process it might be. Control never returns
> to
> normal after waiting up to 10 minutes. I have to reboot with the reset
> switch.
>
> The third is brief near lockup where the machine behaves like the second
> briefly, but then control returns. I've seen this with installs. Perhaps
> it's the inspection of the installer package that is doing this.
>
> The lock ups seem to occur during heavy disk activity, such as when the
> Indexing Service runs or virus scan (Norton AV 07). Oddly, it's never
> completely locked up during a software installation which also generates
> heavy disk activity. For example, I install VS 2005 Team and the Team SP
> with no problems. Both are very disk intensive.
>
> I suspect the hard drive controller, which is a new Silicon Image SiI 3512
> SATALink Controller. It's one of the few that I could find with a
> digitally
> signed driver for Vista. Vista didn't support the onboard Promise
> FastTrak
> SATA controller. I have it disabled in the BIOS.
>
> Unfortunately, I cannot find any hard data to point me in any direction.
> There's nothing in the event log and nothing useful in the Reliability
> monitor. I find entries like: The previous system shutdown at 9:07:47 AM
> on
> 5/25/2007 was unexpected. I also find this occassionally: The device,
> \Device\Scsi\SI31121, did not respond within the timeout period. But the
> date and time never corresponds to one of the lockup incidents.
>
> I've reviewed the other posts on lock ups and didn't see any that seemed
> similar to mine. Does anyone have anything similar occuring? Has anyone
> seen any posts elsewhere that might be similar? Any suggestion for
> diagnosing?
>
> Machine configuration:
> ASUS P4PE Motherboard
> Integrated Broadcom 440x 10/100 Ethernet Control
> Pentium 4 2.53 GHz CPU
> 2 GB of RAM
> Radion X1300 Graphics Card with 256 MB RAM
> ATI TV Wonder 650
> SIG 3512 SATA Controller (2 ports)
> WD Raptor 150 as system drive
> WD Rapter 74 as secondary drive
> Acer DVD-ROM
> NEC DVD-RW
> Sound Blaster Audigy Sound Card (added after the initial install of Vista
> because Vista didn't support my mb integrated sound and neither did ASUS).
> Integrated sound disabled in BIOS.
>
> Jamie
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