KevinCol

Thanks, I tried that and it didn't resolve the problem. I've even hooked
this computer directly up to the cable modem and it still will not get an IP
address. the TCP/IP properties are also setup to accept a DHCP IP address.

"KevinCol" wrote:

> My father-in-law was messing with one of our Vista computers while we were
> out of town. Our router had a firmware update and crashed and he started
> messing with the Vista computer and somehow got it into a state that it will:
>
> 1) No see the name of the router and only says "Unidentified network"
> 2) Will not get an IP address, only a local IP address i.e. 169.xxx.xxx.xxx
> 3) can't see out to the internet only local computers.
>
> When I got home I saw that he had tried to get the computer on the network
> by going through the wizard to setup a PPoE, which I am not on.
>
> I have tried uninstalling the network adapter, but somehow believe that him
> going through the wizard has caused something to be stored in Vista that is
> preventing that machine from getting out to the internet or getting an IP
> address.
>
> How can I disable / remove the effects of him going through that wizard and
> getting that computer back to its normal state.
>
> Thx
>
> - kevin