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Old 05-29-2007   #4 (permalink)
huwyngr


 
 

Re: Can't select a new specific USB printer driver when a compatible driver is already installed

In article <uBdG#qfoHHA.3512@TK2MSFTNGP06.phx.gbl>, Walter J. Wierwille
wrote:

> would*
> let me select "Have disk..." during installation, but Vista just installs*
> automatically.


This can happen if you have the printer and its USB cable plugged into the
PC while installing the software.

I'd recommend unplugging the USB cable from the PC; uninstalling any printer
software you see in Add/Remove Programs; deleting any icons for the device
in Control Panel / Printers & Scanners; restarting the computer.

Then with the USB cable still unplugged install the printer software that
you want to use and when it tells you, or after [Finish], plug in the
printer and cable - it may say to restart the computer before you plug the
cable in.

Let us know what happens.

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