clayga

One last note: in order to avoid a permissions violation when the RACAgent
that runs as a daily scheduled task attempts to update the files in the
C:\ProgramData\Microsoft\RAC\PublishedData and StateData directories , you
need to give Modify priviledges (via the Security tab in the Properties
dialog in Windows Explorer) to LOCAL SERVICES for all the files.

"clayga" wrote:

> OK, I've answered the question myself. My Reliability Monitor is now
> updating again and it's showing all data from Vista install (2/7/2007)
> through yesterday (5/24/2007). To fix the problem, follow these steps:
>
> 1) Back up the files in the C:\ProgramData\Microsoft\RAC\PublishedData and
> StateData directories
> 2) Empty both directories (i.e. deleted all the files in them). Note after
> doing this Reliability Monitor puts up a text message in place of the
> Stability Chart that says something to the effect that the data is missing or
> corrupt.
> 3) Open a Command Prompt with elevated (Administrator) priveleges.
> 4) execute RACAgent at the prompt. Note that the task will run for a while
> (several minutes on my system).
> 5) Open Reliability Monitor. Note that some or all of the Stability Chart
> is back.
> 6) Check the "Last Updated:" date. If it's earlier than yesterday's date,
> repeat step 4 and 5.
>
> I had to run RACAgent 3 times to get it to work it's way through all the
> data. It appears to process only a month's worth of data at a time.
>
> This raises a number of interesting questions, e.g. where does RACAgent go
> to find the data that it's processing and putting into the files stored in
> the C:\ProgramData\Microsoft\RAC\PublishedData and StateData directories; why
> does it only process one month's worth of data at a time; and assuming
> RACAgent stopped working on my system because of corruption in these files,
> what type of events can cause the corruption. I don't expect answers to
> these questions of course - I'm just happy I managed to figure out how to
> resurrect this important Vista feature. Hopefully future versions will be
> more robust.
>
> "clayga" wrote:
>
> > Hi, my Reliability Monitor System Stability Chart stopped updating on
> > 5/22/2007. The chart updated daily starting on 2/7/2007 (the day after Vista
> > was installed) until 5/22/2007. I've checked Task Schedular and RACAgent is
> > still running: Status is Queued; Last Run Time is 5/25/2007 3:12:39AM; Last
> > Run Result is "Unspecified error (0x80004005).
> >
> > The files in C:\ProgramData\Microsoft\RAC\PublishedData and StateData all
> > have a Date Modified value of 5/23/2007 3:01AM (i.e. the day after the chart
> > stopped updating). Could these files (perhaps just the index
> > PublishedRacMonIndex.DAT) be corrupted somehow? If so, is there a way to
> > recreate the index file? Will removing all these files (after backing them
> > up to be safe) reset (and clear out) the System Stability Chart so that it
> > will start updating again?
> >
> > Thanks, Clay