Brian,
I too was able to remote assist a Vista client from an XP SP2 machine,
however we were on the same network as well. I think if anything you're just
having Firewall problems. You and your Dad should try out Hamachi
(
http://en.wikipedia.org/wiki/Hamachi) to get past the firewall/NAT issues.
Also if you installed an Antivirus program like Symantec/Norton or McAffee
that could also have broken it (my problem).
Hope this helps.
Regards,
Ben
"bdehning" <bdehning@discussions.microsoft.com> wrote in message
news:27D1A034-9546-4AAF-A587-14843B233BBD@microsoft.com...
> Rick,
>
> Can you answer this then.
>
> Why was I able to Use my XP SP2 machine to remote assistance a Vista
> Machine
> on my own network? I loaded up my dads new computer and while I had it I
> tried remote assitance and had no issues.
>
> His computer sent the invite, I entered in the password on my computer and
> I
> was able to work on his computer through my xp machine on my own network
> using seperate network cables from router from my cabem modem.
>
> Then when I sent him his computer and we tried to use it across the
> country
> it did not work.
>
> Why did it work on my own network when everyone is saying that an XP
> machine
> should not be able to assist a Vista machine?
>
> Brian
> --
> Brian
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> No, it's peer-to-peer only for Vista, or from Vista to a downgrade. IE:
>> You
>> can RA from Vista to an XP system, but not from XP to Vista.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "prats" <prats@discussions.microsoft.com> wrote in message
>> news:304C04B2-6440-447F-8CFC-621E5D3BCCA4@microsoft.com...
>> > Can we offer Remote Assistance from a downlevel machine(like XP/2k) to
>> > Vista?
>>
>>