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Old 06-01-2007   #2 (permalink)
Barb Bowman


 
 

Re: Vista laptop refusing to connect to Access Point

I replied to this same question in another group.

On Fri, 1 Jun 2007 10:28:02 -0700, orrcad
<orrcad@discussions.microsoft.com> wrote:

>
>-----------------------------
>Hi there..
>
>setup :
>
>Telsey CPVA 500 router (adsl provider Tele2 in spain)
>DLink DWL-G700AP access point
>Asus X51R laptop with Vista Home Premium (pre-installed):Atheros AR5006EG
>wireless network adaptor
>
>1.I can connect the laptop to the router directly via ethernet cable without
>problem.
>2. Other laptops with XP can connect wirelessly with no problem (WEP
>activated)
>3. I cannot connect the laptop to the Access point above. I can connect to
>other wifi networks but not this one. When i try to connect i get the error
>message:
>
>Root cause:
>Windows cannot connect to "blackhorse"
>Wireless association failed due to an unknown reason.
>
>Detailed root cause:
>802.11 connection failed due to status code 1: unspecified failure
>
>Itīs like it doesnīt even attempt to connect. Straight to the above
>message..no connection bar and no WEP key prompt. (I have tried both
>open/disabled and WEP activated..same result.)
>
>Iīve turned off ant-virus before all this. Firewall aswell.
>Iīve tried fixed IP on laptop.
>Wireless adaptor uninstalled and re-installed with up to date drivers.
>Access point firmware is up to date.
>Iīve reset the AP . Started again. still same result.
>
>The router I cannot access because Tele2 have prevented it. which is
>ridiculous but seeing as i can connect with cable ok Iīm assuming the problem
>isnīt there.
>Iīve spoken to Dlink ..they say no problem with their product and Vista.
>Itīs the configuration of the laptop they say...?
>
>I canīt think of what else to do. Iīd like to try a different access point
>with this router but havenīt one available and I can walk outside and connect
>to a different network no probs...
>
>is there something i havenīt tried? Why just this laptop and this network?
>
>if not iīll have to uninstall Vista and go back to XP .
>
>any help would be much appreciated.
>
>neil
>
>event report below..
>
>
>
>Log Name: System
>Source: Microsoft-Windows-Diagnostics-Networking
>Date: 19/03/2007 23:10:23
>Event ID: 6100
>Task Category: (12)
>Level: Information
>Keywords: (2)
>User: LOCAL SERVICE
>Computer: deano-PC
>Description:
>Helper Class (RNWF MSM Helper Class) Event:
>
>Wireless Diagnostic Helper Class Event
>
>For complete information about this session see the Wireless Diagnostic
>Informational Event.
>
>Helper Class: Native WiFi MSM
> Initialize status: Success
>
>Information for connection being diagnosed
> Interface GUID: 2bd302b4-0d6e-417e-b56f-9cbf93922255
> Interface name: Atheros AR5006EG Wireless Network Adapter
> Interface type: Native WiFi
> Profile: Discovery connection
> SSID: blackhorse
> SSID length: 10
> Connection mode: Infra
> Security: Yes
> Connect even if network is not broadcasting: No
>
>Result of diagnosis: Problem found
>
>Root cause:
>Windows cannot connect to "blackhorse"
>Wireless association failed due to an unknown reason.
>
>Detailed root cause:
>802.11 connection failed due to status code 1: unspecified failure
>
>Repair option:
>Try connecting to "blackhorse" again
>If the problem continues, contact your network administrator or hardware
>manufacturer for further assistance.
>
>
>
>Event Verbosity:0
>Event Xml:
><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-Diagnostics-Networking"
>Guid="{36c23e18-0e66-11d9-bbeb-505054503030}" />
> <EventID>6100</EventID>
> <Version>0</Version>
> <Level>4</Level>
> <Task>12</Task>
> <Opcode>0</Opcode>
> <Keywords>0x4000000000000002</Keywords>
> <TimeCreated SystemTime="2007-03-19T22:10:23.148Z" />
> <EventRecordID>4855</EventRecordID>
> <Correlation ActivityID="{7B37C63F-1246-4161-BC74-BA63755B8719}" />
> <Execution ProcessID="3588" ThreadID="5332" />
> <Channel>System</Channel>
> <Computer>deano-PC</Computer>
> <Security UserID="S-1-5-19" />
> </System>
> <EventData>
> <Data Name="HelperClassName">RNWF MSM Helper Class</Data>
> <Data Name="EventDescription">Wireless Diagnostic Helper Class Event
>
>For complete information about this session see the Wireless Diagnostic
>Informational Event.
>
>Helper Class: Native WiFi MSM
> Initialize status: Success
>
>Information for connection being diagnosed
> Interface GUID: 2bd302b4-0d6e-417e-b56f-9cbf93922255
> Interface name: Atheros AR5006EG Wireless Network Adapter
> Interface type: Native WiFi
> Profile: Discovery connection
> SSID: blackhorse
> SSID length: 10
> Connection mode: Infra
> Security: Yes
> Connect even if network is not broadcasting: No
>
>Result of diagnosis: Problem found
>
>Root cause:
>Windows cannot connect to "blackhorse"
>Wireless association failed due to an unknown reason.
>
>Detailed root cause:
>802.11 connection failed due to status code 1: unspecified failure
>
>Repair option:
>Try connecting to "blackhorse" again
>If the problem continues, contact your network administrator or hardware
>manufacturer for further assistance.
>
></Data>
> <Data Name="EventVerbosity">0</Data>
> </EventData>
></Event>

--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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