Hi Outi--
If event viewer does not yield a more specific error, here's what I'd do if
It were my box. If event viewer does yield a more specific error, then
please post it here.
Event Viewer is a type of diary or chronicle of events that is more
sophisticated in Vista, but still is woefully pathetic for my money because
when you click on the links that are supposed to define most Windows Vista
errors, they link you to a page that says "we don't know what the hell is
going on but we're working on it."
I would undertstand if they did that occassionally, but the clowns and
clownesses on the Event Viewer team do it the majority of times.
That said, it can be useful:
I did not mention and don't mention Event Viewer on these groups without
telling people precisely how to use it, and I did this for you in my
previous post. Here is a description that contexts it and how to use it
from MSFT #1 and #2:
http://windowshelp.microsoft.com/win...u=event+viewer
Event Viewer Vista
http://technet2.microsoft.com/Window...bb5d21033.mspx
If you don't get adequate information by typing "eventvwr.msc" in run box
without quotes (run box comes up by simultaneously holding down the Windows
key on lower left keyboard and the R key)>click on Windows in the left pane,
click on applications and arrow down for Excel errors at the time when you
try to open Excel, then I would do this:
1) Run the Windows Installer Cleanup Utility downloaded at the bottom of
this link. It's a simple box and you highlight the almost 8-10 items that
mention MSFT Office or its applications including the language ones. This
gets rid of corrupt files and registry items in the way of the uninstall and
then the subsequent install.
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
2) Reinstall Office 2003 and turn off your AV program during the install
because some of them perceive Office's code as malicious.
CH
"Outi" <Outi@discussions.microsoft.com> wrote in message
news:CCBD892B-EB6C-4F9C-94AB-CFB753193EA8@microsoft.com...
> Hi,
>
> Thanks. Office 2003 problem is: You receive an error message and then the
> program quits unexpectedly when you use a program of Office 2003.
>
> Error Signature:
>
> Application Name Application Version Module Name Module Version
> Offset
> --------------------------------------------------------------------------------
> excel.exe 11.0.5612.0 gdiplus.dll 6.0.3260.0
> 00082f15
>
> Detect and Repair I have tried already - need to install Office 2003 again
> but problem is still there.
>
> I haven't got reply from excel group yet.
>
> What means event viewer? There is no place to go when excel is closing -
> just two messages in screen:
>
> 1) Microsoft Office Excel has stopped working.
> 2) A problem caused the program to stop wroking correctly. Windows will
> close the program and notify you if a solution is available.
>
> O
>
>
> "Chad Harris" wrote:
>
>> "I search[ed] for http://support.microsoft.com but that is telling only
>> how
>> to
>> fix this office 2003 problem with XP and office 2000.
>>
>> What error did you search out since you haven't told us what it is
>> preventing us from searching it out?
>>
>> Pray tell what is "this Office 2003 problem" that you have left
>> undescribed?
>>
>> If that's all the info you're getting I'd run Detect and Repair. MSFT
>> has a
>> lot of stupid errors that say they don't know how to solve the problem at
>> this time and most of them won't be solved when Bill Gates is a great
>> grandfather. They have been pulling that crap with error messages in
>> event
>> viewer when you click the links for 25 years. They also frequently
>> compose
>> their metastatic, ectopic logs flung to the four corners of the Windows
>> OS
>> in HEX which can't be metabolized and interpreted without special tools
>> and
>> traning.
>>
>>
>> 1) The question wasn't stupid. It was however without any detail and
>> having
>> fixed a lot of Office component problems, many of them depend on a
>> detailed
>> description of the error you failed to give and didn't take the 3 clicks
>> to
>> Event Viewer (have you ever gone there to try to retrieve specific
>> messages
>> which are often there?) to try to give a specific error so you could get
>> decent help from us.
>>
>> 3) Of course they are in the wrong place but if you had given a specific
>> error message I would have tried to help and always do.
>>
>> 4) Did you try detect and repair which is one mechanism present in both
>> Office XP and Office 2003 to fix problems like the non-specific one you
>> mentioned, i.e. Excel won't open (but not without the specific error
>> you're
>> getting that you may not have seen because you didn't go to Event
>> Viewer)?
>>
>> 5) What happened when you ran Detect and Repair?
>>
>> 6) What did they say on the Excel group to your nebulous post?
>>
>> CH
>>
>> "Outi" <Outi@discussions.microsoft.com> wrote in message
>> news:C6A76D3A-02DE-4EC8-9F7B-0D38ADA14405@microsoft.com...
>> > Hi,
>> >
>> > Sorry for stupid questions in wrong place. It is nice to hear to be an
>> > idiot... but thanks for reply...
>> >
>> > I search for http://support.microsoft.com but that is telling only how
>> > to
>> > fix this office 2003 problem with XP and office 2000.
>> >
>> > microsoft.public.excel group is very useful place but no information
>> > about
>> > this problem connected to vista.
>> >
>> > Excact error messge is:
>> > Microsoft Office Excel has stopped working. A problem caused the
>> > program
>> > to
>> > stop working correctly. Windows will close the program and notify you
>> > if a
>> > solution is available.
>> >
>> > Outi
>> >
>> > "Chad Harris" wrote:
>> >
>> >> Hi Outi--
>> >>
>> >> Usually I'll tackle Office app problems no matter how out of place
>> >> they
>> >> are.
>> >> We see them on the setup group all the time,and I've never understoood
>> >> what
>> >> the hell they have to do with Vista setup other than the poster
>> >> doesn't
>> >> think to search for the appropriate Office app group. It's faster to
>> >> answer
>> >> the question than read the bitching lol in the vein "quit trying to
>> >> regulate
>> >> the newsgroups" when the idiots don't understand that you're trying to
>> >> get
>> >> the best quality help for them in the subspecialty group. It reminds
>> >> me
>> >> of
>> >> a male going to an OBGYN for help (lol again).
>> >>
>> >> But this isn't a Vista problem per se, and I'd be doing some
>> >> googling
>> >> to
>> >> find out and searching through the http://support.microsoft.com KB
>> >> articles.
>> >>
>> >> If you can give me a very specific error message from Event Viewer or
>> >> what
>> >> you saw, I'll take a swing, but why not post this on the Excel group?
>> >>
>> >> Also since it's Office 2003, you can use Help>Detect and Repair to try
>> >> to
>> >> fix this.
>> >>
>> >> If you're accessing via Win Mail, it's the microsoft.public.excel
>> >> group
>> >> and
>> >> you can subscribe by simply typing "excel" in the group search. It's
>> >> full
>> >> of Excel MVPs and experts who are there every day.
>> >>
>> >> You access event viewer by typing "eventvwr.msc" in run (lose
>> >> quotes)>expand
>> >> Windows events on the left pain>Application and arrow down to the time
>> >> the
>> >> error happened or any events labled Excel.
>> >>
>> >> Good luck,
>> >>
>> >> CH
>> >>
>> >>
>> >> "Outi" <Outi@discussions.microsoft.com> wrote in message
>> >> news:8F93BF1E-B3CB-4103-B6DF-DF4FBEA99A8E@microsoft.com...
>> >> > Hi,
>> >> >
>> >> > I have started vista with 2003 office package a while ago. When
>> >> > opening
>> >> > 2
>> >> > or
>> >> > 3 excel files in the same time: microsoft has found a problem and
>> >> > excel
>> >> > needs
>> >> > to be restarted. It might take several minutes and then message:
>> >> > Microsoft
>> >> > can not fix this problem. Usually I got recovered versions of my
>> >> > files
>> >> > but
>> >> > that makes working with excel very slow. Any help for this?
>> >> >
>> >> > Thanks.
>> >>
>> >>
>>
>>