Frank Bright

"Hunter James" <HunterJames@discussions.microsoft.com> wrote in message
news:E934AEFB-14BA-41F9-8AA4-5C9D225F1EA9@microsoft.com...
>I have a new computer, HP Pavilion MediaCenter TV PC. with
> Windows Vista Home Premium
> When I try to download updates from Hp.com update site, I can't download
> nothing. All I get is a page that said, PAGE CANNOT BE DISPLAYED. Check
> your
> internet connection.
> My internet connect is fine. I talked to my IP and they tryed difference
> setting with firewall and had me check other things. He couldn't help. I
> called HP Support was on the phone with then for hours. They didn't help.
> All
> HP support did was foulup my computer so I had to go into a full recovery.
> Checked with Help adn support person from Norton Security center, It has
> nothing to do with Nortron.
> I talked to a friend of mine who asked a friend of his about this problem.
> He said there is a setting you have to change but he couldn't remember
> what
> it is.
> --
> Love For All


Hi, I have the same PC, except I got mine right before the Vista release. So
I did the Vista upgrade myself.

The major thing I've seen is that the HP Update program just doesn't seem to
work with Vista very well, even though there is assumed compatibility since
Vista is your operating system! In my thinking, you have some choices, but
be warned, there are based somewhat on personal preferences:

A) You can go from the Start menu and into the 'Control Panel'.
Double-click 'Programs & Features' (This used to be called Add/Remove). The
program is actually there, called 'HP Update'. You can Uninstall that
program there if you wish. This is somewhat of a personal preference. I
feel that HP updates and HP Help software is mainly bloatware and/or
software to get people dependent upon HP's running of the PC. But it is
solely up to the user's discretion there. I have kept HP Update on my
computer.

B) I think HP has put out an update to its Update program recently, though I
could be wrong. Check to make sure you have updated drivers for all your
hardware. Actually go to the HP site, go to the Drivers & Downloads section,
and enter your Desktop Model Number and go to the Vista Drivers page given
for that Model number and make sure you've installed every driver update
there. If there's an update for the HP Update software, it should be on
that page.

C) This is safe choice to try no matter what. From your Start menu, go to
All Programs and scroll down to where you see the program folders. Hp Update
should be there within the HP Folder, but don't click it all the way to
choose it. Just highlight 'HP Update' enough to where you can right-click on
it there. Choose Properties and then choose the Compatibility Tab. There
you can choose to run the HP Update program in an XP Compatibility mode or
whatever Windows mode you wish.

I hope this helps,

Good Luck, Frank B.