Hi,
Describe "My computer never came back up".
To me it sounds like you have a hardware problem. I seriously doubt that
anyone at Microsoft Product Support or any of the major OEM's would
intentionally damage your system.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Ticked Terry" <Ticked
Terry@discussions.microsoft.com> wrote in message
news:FDE9DBDF-6EA1-4131-A27B-2919F82FE61F@microsoft.com...
> today while on the phone with a microsoft professional, said professional
> asked for access to my computer because my pushing buttons didn't seem to
> be
> solving the problem. I allowed the access -- all seemed to be going well,
> she
> Deepika Tresa was going thru files and programs to "solve" my problem, 1
> and
> a half hours later I need to go teach a class. This professional and I
> agreed
> we would meet back up tomorrow between 2-4pm. Simply restart my computer
> and
> she or another professional would call tomorrow. My computer never came
> back
> up. All is lost - gone - vanished. Question: am I a complete idiot for
> allowing the remote access or was my professional for deleting everything
> I
> had on my computer or worse did someone steal everything off my
> computer?????
> Someone help me please. I am dead in the water!!!!