But Rick the computer is only 2 months old - I can't get microsoft to call or
email me back - now what???
"Rick Rogers" wrote:
> Hi,
>
> Describe "My computer never came back up".
>
> To me it sounds like you have a hardware problem. I seriously doubt that
> anyone at Microsoft Product Support or any of the major OEM's would
> intentionally damage your system.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Ticked Terry" <Ticked Terry@discussions.microsoft.com> wrote in message
> news:FDE9DBDF-6EA1-4131-A27B-2919F82FE61F@microsoft.com...
> > today while on the phone with a microsoft professional, said professional
> > asked for access to my computer because my pushing buttons didn't seem to
> > be
> > solving the problem. I allowed the access -- all seemed to be going well,
> > she
> > Deepika Tresa was going thru files and programs to "solve" my problem, 1
> > and
> > a half hours later I need to go teach a class. This professional and I
> > agreed
> > we would meet back up tomorrow between 2-4pm. Simply restart my computer
> > and
> > she or another professional would call tomorrow. My computer never came
> > back
> > up. All is lost - gone - vanished. Question: am I a complete idiot for
> > allowing the remote access or was my professional for deleting everything
> > I
> > had on my computer or worse did someone steal everything off my
> > computer?????
> > Someone help me please. I am dead in the water!!!!
>
>