OMG please tell me that Microsoft is trying to fix this problem, i really
need to get work done, not spend half the day trying to fix a problem that
comes back in two weeks. thanks!!!!!!!!!!
"DGuess" wrote:
>
> Windows Mail has a newer (to them) form of database. Each email is stored
>
> separately.
>
>
>
> Do the following:
>
>
>
> 1) Open Control Panel then select Folder Options.
>
> a) click on the Views tab
>
> b) Select "Show hidden files and folders"
>
> c) Uncheck "Hide extensions for known file types"
>
> d) click APPLY then OK.
>
> e) Close Control Panel
>
>
>
> 2) From Windows Mail
>
> a) Click on the Tools menu
>
> b) click on Options
>
> c) click on the Advanced tab
>
> d) click the Maintenance button
>
> e) click the Store Folders button.
>
> f) make a note of the location of the message stores. It will be
>
> something like:
>
> C:\Users\<account name>\AppData\Local\Microsoft\Windows Mail
>
> g) close Windows Mail
>
>
>
> 3) Open Windows Explorer
>
>
>
> When it opens, you will see a small black triangle next to the user account
>
> name. Click it to collapse it.
>
>
>
> For the following, the triangle will not appear till you put the mouse over
>
> the element in question.
>
>
>
> Move the mouse to the "Computer" line. A triangle will appear, click on it
>
> to expand it.
>
>
>
> You should see something like "Local Disk (C
"
>
>
>
> Click on the triangle to expand it.
>
>
>
> Locate "Users" and click on the triangle next to it to expand it.
>
>
>
> Locate <username> and click on the triangle next to it to expand it.
>
>
>
> Locate "AppData" and click on the triangle next to it to expand it.
>
>
>
> Locate "Local" and click on the triangle next to it to expand it.
>
> Locate "Microsoft" and click on the triangle next to it to expand it.
>
>
>
> Now, in the right window pane, locate Windows Mail.
>
> Click on it.
>
>
>
> In the left window pane, scroll upward till you see "Local Disk (C"
>
>
>
> Now, in the right window pane, hold them left mouse button down on the
>
> Windows Mail folder.
>
> Drag it to the "Local Disk (C" and release the mouse button.
>
> Select MOVE Here.......
>
>
>
> Now, this may take a bit to get done, depending upon how much mail is there.
>
> Give it time.
>
>
>
> Now, when it's done, create a new folder name Windows Mail to replace the
>
> moved one in the
>
> C:\Users\<account name>\AppData\Local\Microsoft folder.
>
>
>
> Now start Windows Mail.
>
> It will be empty but that's no biggie.
>
>
>
> Create a couple of folders in Windows Mail and name them Old Mail, Old
>
> Sent.
>
> Click on the Old Mail folder to open it.
>
>
>
>
>
> Resize Windows Mail so you can see both Windows Explorer and Windows Mail.
>
>
>
> In the Windows Mail folder you will see a Local Folders folder, click the
>
> triangle to expand it.
>
>
>
> Locate the Inbox folder.
>
> In this folder you will see a lot of .eml files. These are the old emails.
>
> Drag and drop ONLY the .eml files to the Old Mail folder in Windows Mail.
>
>
>
> Do similar for Sent Items to the Old Sent folder.
>
>
>
> Now, see if Windows Mail works for you.
>
>
>
>
>
> "BearySarah" <BearySarah@discussions.microsoft.com> wrote in message
> news:6B73520C-66E6-4ECF-8182-32144AF89F2E@microsoft.com...
> >I have emails stuck in my inbox. I have tried all of the fixes, and I
> >cannot
> > get rid of them.
> > What if I delete the inbox from my Windows Mail folder, and copy/paste the
> > Windows Mail inbox (which is working perfectly) from my laptop into my
> > Desktop Windows Mail folder?
> > Will it fix the problem? Will it create a huge mess?
>
>