freddy

GrayPM,

OK, here is what is confusing me. When you purchased these drives, did any
of them come with the U3 software installed?
--
freddy


"GrayPM" wrote:

> Cannot disagree with your post BUT I never got to the stage as to installing
> U3 drivers or software. I have checked the U3 web pages and apparently there
> is now Vista compatible software/drivers, but as said I have never been able
> or have used them. To also confirm this (and see if the driver issue was some
> time ago, I have used Ghost 12 to revert back in time (3 weeks) and issue was
> relevant then as is now.
>
> As to manufacturers being able to release drivers for their products, well
> it would be nice if they did and not supply them when things go wrong.
>
> Must admit in my previous postings I seem to be knocking Microsoft, rather
> than the hardware makers/developers, but, [big word but] there is a lot of
> talk on the web as to USB drivers for a lot of devices, recently on the
> market that that are not working due to lack of driver etc. Again, as I have
> said I have contacted both retailer and manufacturer of my USB devices and
> not got anywhere, so where do I go?
>
> Your efforts have been immensely appreciated,
> --
> Gray
>
>
> "freddy" wrote:
>
> > GrayPM,
> >
> > I'm standing by my statement in the above post. As far as I know, the U3
> > software is incompatible with Vista. Use a WinXP machine (friend?) to
> > retrieve any data and to remove the U3 software before you use the device
> > with Vista. Am I missing something? The OEMs can supply Vista drivers if
> > they so choose.
> > --
> > freddy
> >
> >
> > "GrayPM" wrote:
> >
> > > Both the utilities U3 Uninstall [http://www.u3.com/uninstall/final.spx] and
> > > launchpadremoval require that the device is recognised and working within the
> > > operating system. As I was never able to get as far as being able to install
> > > the U3 facilities etc due to the 'driver fault' both utilities demand that
> > > the device be working.
> > >
> > > I am still of the opinion that it is a Microsoft Vista fault, either Vista
> > > on my machine has 'lost' the driver files, a Microsoft Update has removed
> > > [inadvertently] the files or no appropriate drivers were provided within
> > > Vista.
> > >
> > > Just had a word with a reseller of USB Mass Media Devices, and he stated to
> > > me that he knows a lot of people with this problem and they are reverting
> > > back to XP!
> > > As said, the manufacturers seem to be relying on Microsoft to provide the
> > > drivers via the operating system and as such cannot or will not release them
> > > separately. As gathered I have not heard from Kingston.
> > >
> > > Do you know of any way that I can restore the USB driver files, as initially
> > > loaded from the DVD, without having to revert back, reload Vista and thus
> > > re-authenticate Vista?
> > >
> > > --
> > > Gray
> > >
> > >
> > > "freddy" wrote:
> > >
> > > > GrayPM,
> > > >
> > > > Thanks for the exact error message. If you have the U3 software installed
> > > > on the device, remove it as it's incompatible with Vista. You need to use
> > > > the special U3 removal tool or not all of the software will be removed. The
> > > > tool can downloaded from the website of the manufacturer of your device
> > > > (SanDisk?). Since the U3 software is compatible with WinXP, it's likely wise
> > > > to use WinXP to remove the U3 software.
> > > > --
> > > > freddy
> > > >
> > > >
> > > > "GrayPM" wrote:
> > > >
> > > > > Many thanks for the replies "freddy", afraid I had tried variants of these,
> > > > > all to no avail. As said Vista does recognise the devices by name, and
> > > > > apparently puts in the appropriate drivers then fails to use one (?) critical
> > > > > file. Actual message is -
> > > > >
> > > > > "Update Driver Software - Data Traveler U3
> > > > >
> > > > > Windows encountered a problem installing th driver software for your device
> > > > >
> > > > > Windows found driver software for your device but encountered an error while
> > > > > attempting to install it.
> > > > >
> > > > > USB Mass Storage Device
> > > > >
> > > > > The system cannot find the file specified.
> > > > >
> > > > > If you know the manufacturer of your device, you can visit its website and
> > > > > check the support section for driver software."
> > > > >
> > > > > As said I have contacted the manufaturer of one of my devices, Kingston, and
> > > > > they cannot supply an driver, they do have an update file but that is for
> > > > > when the device has been recognised by Vista. The other USB device is made by
> > > > > Samsung and you have to now which branch of its comglorerate you need to
> > > > > contact. Another device is made by Toshiba, their Japanese site gives details
> > > > > of the drive (U3) and states that drivers will be available in February
> > > > > 2007(!!), but no short-cut is available. Presumably they expected the drivers
> > > > > (32 bit or 64 bit) to be within the Vista installation.
> > > > >
> > > > > As said in my initial posting, it seems as if this is happening to a lot of
> > > > > other Vista users, does Microsoft know? And if so will they issue a bulletine
> > > > > or patch?
> > > > >
> > > > > --
> > > > > Gray
> > > > >
> > > > >
> > > > > "freddy" wrote:
> > > > >
> > > > > > GrayPM,
> > > > > >
> > > > > > I found the following posted on the HP website for its customers having USB
> > > > > > detection problems:
> > > > > >
> > > > > > http://h10025.www1.hp.com/ewfrf/wc/f...name=c00820197
> > > > > >
> > > > > > You can't have too many of these.
> > > > > > --
> > > > > > freddy
> > > > > >
> > > > > >
> > > > > > "GrayPM" wrote:
> > > > > >
> > > > > > > Until recently my version of Vista (Home Premium edition 64 bit) recognised a
> > > > > > > Samsung Flash Drive, now for some reason it doesn't. At same time other USB
> > > > > > > Memory Devices (Kingston U3 DataTraveler 2Gb) stoarge devices. With all these
> > > > > > > devices when I install the unit Vista recognises them, installs a driver and
> > > > > > > then tells me that a file is missing and thathat the installation is stopped
> > > > > > > - and thus I cannot use the device. I have contacted Kingston and they told
> > > > > > > me about 2 possible solutions - tell Vista to go to System32 etc and to go to
> > > > > > > c:/Windows/Inf and remove INFCACHE.1; as it might have got corrupted, which
> > > > > > > I have duly done. Still the devices are not recognised or the file is still
> > > > > > > reported as missing. Kingston haven't got back to me since I reported the
> > > > > > > failure although they did promise to (now 4 days).
> > > > > > > From my searching on this Group and via the web this seems a common problem
> > > > > > > (solved by above??) any one suggest another 'work around', I have even tried
> > > > > > > getting Vista to recognise these devices as other brands.
> > > > > > > --
> > > > > > > Gray