06-08-2007
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#9 (permalink)
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Re: stuck email inbox fix? Don't fight it, just switch: http://morethanmail.spaces.live.com/...9A1!3459.entry
Gary VanderMolen
"page" <page@discussions.microsoft.com> wrote in message news:8AC2F2F5-4D95-4FA7-B705-3359208815BD@microsoft.com...
> OMG please tell me that Microsoft is trying to fix this problem, i really
> need to get work done, not spend half the day trying to fix a problem that
> comes back in two weeks. thanks!!!!!!!!!!
>
> "DGuess" wrote:
>
>>
>> Windows Mail has a newer (to them) form of database. Each email is stored
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>> separately.
>>
>>
>>
>> Do the following:
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>>
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>> 1) Open Control Panel then select Folder Options.
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>> a) click on the Views tab
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>> b) Select "Show hidden files and folders"
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>> c) Uncheck "Hide extensions for known file types"
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>> d) click APPLY then OK.
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>> e) Close Control Panel
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>>
>>
>> 2) From Windows Mail
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>> a) Click on the Tools menu
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>> b) click on Options
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>> c) click on the Advanced tab
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>> d) click the Maintenance button
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>> e) click the Store Folders button.
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>> f) make a note of the location of the message stores. It will be
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>> something like:
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>> C:\Users\<account name>\AppData\Local\Microsoft\Windows Mail
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>> g) close Windows Mail
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>>
>>
>> 3) Open Windows Explorer
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>>
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>> When it opens, you will see a small black triangle next to the user account
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>> name. Click it to collapse it.
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>>
>>
>> For the following, the triangle will not appear till you put the mouse over
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>> the element in question.
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>> Move the mouse to the "Computer" line. A triangle will appear, click on it
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>> to expand it.
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>>
>>
>> You should see something like "Local Disk (C "
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>>
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>> Click on the triangle to expand it.
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>>
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>> Locate "Users" and click on the triangle next to it to expand it.
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>> Locate <username> and click on the triangle next to it to expand it.
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>>
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>> Locate "AppData" and click on the triangle next to it to expand it.
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>>
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>> Locate "Local" and click on the triangle next to it to expand it.
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>> Locate "Microsoft" and click on the triangle next to it to expand it.
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>>
>>
>> Now, in the right window pane, locate Windows Mail.
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>> Click on it.
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>>
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>> In the left window pane, scroll upward till you see "Local Disk (C "
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>>
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>> Now, in the right window pane, hold them left mouse button down on the
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>> Windows Mail folder.
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>> Drag it to the "Local Disk (C " and release the mouse button.
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>> Select MOVE Here.......
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>>
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>> Now, this may take a bit to get done, depending upon how much mail is there.
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>> Give it time.
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>>
>>
>> Now, when it's done, create a new folder name Windows Mail to replace the
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>> moved one in the
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>> C:\Users\<account name>\AppData\Local\Microsoft folder.
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>>
>>
>> Now start Windows Mail.
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>> It will be empty but that's no biggie.
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>>
>>
>> Create a couple of folders in Windows Mail and name them Old Mail, Old
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>> Sent.
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>> Click on the Old Mail folder to open it.
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>>
>>
>>
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>> Resize Windows Mail so you can see both Windows Explorer and Windows Mail.
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>>
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>> In the Windows Mail folder you will see a Local Folders folder, click the
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>> triangle to expand it.
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>> Locate the Inbox folder.
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>> In this folder you will see a lot of .eml files. These are the old emails.
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>> Drag and drop ONLY the .eml files to the Old Mail folder in Windows Mail.
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>>
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>> Do similar for Sent Items to the Old Sent folder.
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>>
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>> Now, see if Windows Mail works for you.
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>>
>>
>>
>>
>> "BearySarah" <BearySarah@discussions.microsoft.com> wrote in message
>> news:6B73520C-66E6-4ECF-8182-32144AF89F2E@microsoft.com...
>> >I have emails stuck in my inbox. I have tried all of the fixes, and I
>> >cannot
>> > get rid of them.
>> > What if I delete the inbox from my Windows Mail folder, and copy/paste the
>> > Windows Mail inbox (which is working perfectly) from my laptop into my
>> > Desktop Windows Mail folder?
>> > Will it fix the problem? Will it create a huge mess?
>>
>> |
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