Does this help?
http://support.microsoft.com/kb/931697
--
Jane, not plain
64 bit enabled :-)
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MVP Windows Shell/User
"zachary" <zachary@discussions.microsoft.com> wrote in message
news:89CF6D06-68AE-4698-884A-8CF6992CF60D@microsoft.com...
> Inclosed is a screenshot of the error. I have tried installing about 5
> times
> and keep getting the same error. I did the Microsoft update and still it
> doesn't work.
>
> http://img215.imageshack.us/img215/1...itvistafc4.png