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Old 06-09-2007   #2 (permalink)
Rick Rogers


 
 

Re: Remote assistance fix for Vista with AV software installed?

Hi,

The fix needs to come from the AV vendors, as they are the ones whose
programs are blocking a function that works fine otherwise.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Benjamin Chan" <bchan[no]@[spam]controlproductsinc.com> wrote in message
news:3F09BC45-961C-4C22-8C1B-24023A9E5C22@microsoft.com...
> This problem appears to crop but after any AV install on Vista regardless
> of the vendor, Symantec, Mcafee.
>
> JThek[MS] appears to know that there is a problem and that a fix is in the
> works.
>
> Any word on when a fix is due out?


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