Thanks! I am going to try this and I will get back to you!
"Jane C" wrote:
> Does this help?
> http://support.microsoft.com/kb/931697
>
>
> --
> Jane, not plain 
64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "zachary" <zachary@discussions.microsoft.com> wrote in message
> news:89CF6D06-68AE-4698-884A-8CF6992CF60D@microsoft.com...
> > Inclosed is a screenshot of the error. I have tried installing about 5
> > times
> > and keep getting the same error. I did the Microsoft update and still it
> > doesn't work.
> >
> > http://img215.imageshack.us/img215/1...itvistafc4.png
>