Thank You Bruce for your help. My problem is that I don't even have an
internet connection yet for my new laptop, because AT&T can't connect me to
the internet with their DSL. AT&T keeps telling me that the Windows firewall
is stopping them from getting thru to my laptop. I'm using a friend's
computer to ask for help. So, my question is still - How do I get AT&T DSL
to connect me to the internet - when they say the Windows firewall is
stopping them from getting thru to my computer. Thanks Again.
"Bruce Chambers" wrote:
> Dellon wrote:
> > I have a brand new Dell E1705 Laptop with Microsoft Vista preinstalled by
> > Dell. My Laptop can communicate with the DSL installing techs at AT&T, but
> > Microsoft Vista is blocking AT&T DSL from downloading to my laptop. As a
> > result, I cannot install AT&T DSL as my ISP. After several hours on the
> > phone with AT&T Tech Support, they believe there is some kind of a firewall
> > in Microsoft Vista blocking AT&T DSL from downloading to my laptop.. I also
> > talked to Dell tech support and they said it’s an AT&T problem. Does
> > anybody out there know about this problem and how to clear the Firewall
> > blocking AT&T DSL installation.
>
>
>
> It'd have to be an AT&T problem, as is no real need to "download"
> anything for you to connect to a broadband ISP. At the very most, you
> might need to install device drivers for the DSL modem, depending upon
> how it's connected to your laptop.
>
> Whatever additional software AT&T is asking you install apparently
> isn't Vista-compatible. You might try asking AT&T what the purpose of
> this software is.
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. -Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. -Bertrand Russell
>