I don't have DSL, but I have cable broadband.
I can't imagine what AT&T would have to do, other than hook up the
modem/router, and leave.
Your computer shouldn't need anything to connect to it.
I'd say your firewall is doing a fine job.
"Dellon" <Dellon@discussions.microsoft.com> wrote in message
news:B742E642-6D27-4A74-8BA1-A32D51B9D723@microsoft.com...
> Thank You Bruce for your help. My problem is that I don't even have an
> internet connection yet for my new laptop, because AT&T can't connect me
> to
> the internet with their DSL. AT&T keeps telling me that the Windows
> firewall
> is stopping them from getting thru to my laptop. I'm using a friend's
> computer to ask for help. So, my question is still - How do I get AT&T
> DSL
> to connect me to the internet - when they say the Windows firewall is
> stopping them from getting thru to my computer. Thanks Again.
>
> "Bruce Chambers" wrote:
>
>> Dellon wrote:
>> > I have a brand new Dell E1705 Laptop with Microsoft Vista preinstalled
>> > by
>> > Dell. My Laptop can communicate with the DSL installing techs at AT&T,
>> > but
>> > Microsoft Vista is blocking AT&T DSL from downloading to my laptop. As
>> > a
>> > result, I cannot install AT&T DSL as my ISP. After several hours on
>> > the
>> > phone with AT&T Tech Support, they believe there is some kind of a
>> > firewall
>> > in Microsoft Vista blocking AT&T DSL from downloading to my laptop.. I
>> > also
>> > talked to Dell tech support and they said it’s an AT&T problem. Does
>> > anybody out there know about this problem and how to clear the Firewall
>> > blocking AT&T DSL installation.
>>
>>
>>
>> It'd have to be an AT&T problem, as is no real need to "download"
>> anything for you to connect to a broadband ISP. At the very most, you
>> might need to install device drivers for the DSL modem, depending upon
>> how it's connected to your laptop.
>>
>> Whatever additional software AT&T is asking you install apparently
>> isn't Vista-compatible. You might try asking AT&T what the purpose of
>> this software is.
>>
>>
>> --
>>
>> Bruce Chambers
>>
>> Help us help you:
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>>
>> They that can give up essential liberty to obtain a little temporary
>> safety deserve neither liberty nor safety. -Benjamin Franklin
>>
>> Many people would rather die than think; in fact, most do. -Bertrand
>> Russell
>>