Thank You Dave - We can't understand it either - thanks for your input - we
will get back with AT&T and Dell.
"Dave" wrote:
> I don't have DSL, but I have cable broadband.
> I can't imagine what AT&T would have to do, other than hook up the
> modem/router, and leave.
> Your computer shouldn't need anything to connect to it.
> I'd say your firewall is doing a fine job.
>
>
> "Dellon" <Dellon@discussions.microsoft.com> wrote in message
> news:B742E642-6D27-4A74-8BA1-A32D51B9D723@microsoft.com...
> > Thank You Bruce for your help. My problem is that I don't even have an
> > internet connection yet for my new laptop, because AT&T can't connect me
> > to
> > the internet with their DSL. AT&T keeps telling me that the Windows
> > firewall
> > is stopping them from getting thru to my laptop. I'm using a friend's
> > computer to ask for help. So, my question is still - How do I get AT&T
> > DSL
> > to connect me to the internet - when they say the Windows firewall is
> > stopping them from getting thru to my computer. Thanks Again.
> >
> > "Bruce Chambers" wrote:
> >
> >> Dellon wrote:
> >> > I have a brand new Dell E1705 Laptop with Microsoft Vista preinstalled
> >> > by
> >> > Dell. My Laptop can communicate with the DSL installing techs at AT&T,
> >> > but
> >> > Microsoft Vista is blocking AT&T DSL from downloading to my laptop. As
> >> > a
> >> > result, I cannot install AT&T DSL as my ISP. After several hours on
> >> > the
> >> > phone with AT&T Tech Support, they believe there is some kind of a
> >> > firewall
> >> > in Microsoft Vista blocking AT&T DSL from downloading to my laptop.. I
> >> > also
> >> > talked to Dell tech support and they said it’s an AT&T problem. Does
> >> > anybody out there know about this problem and how to clear the Firewall
> >> > blocking AT&T DSL installation.
> >>
> >>
> >>
> >> It'd have to be an AT&T problem, as is no real need to "download"
> >> anything for you to connect to a broadband ISP. At the very most, you
> >> might need to install device drivers for the DSL modem, depending upon
> >> how it's connected to your laptop.
> >>
> >> Whatever additional software AT&T is asking you install apparently
> >> isn't Vista-compatible. You might try asking AT&T what the purpose of
> >> this software is.
> >>
> >>
> >> --
> >>
> >> Bruce Chambers
> >>
> >> Help us help you:
> >> http://dts-l.org/goodpost.htm
> >> http://www.catb.org/~esr/faqs/smart-questions.html
> >>
> >> They that can give up essential liberty to obtain a little temporary
> >> safety deserve neither liberty nor safety. -Benjamin Franklin
> >>
> >> Many people would rather die than think; in fact, most do. -Bertrand
> >> Russell
> >>
>